Service Operations & Planning Administrator

Ingersoll-Rand plc; Zoeterwoude; On-site; EUR 36,000 - 48,000; Full time

Job summary

Ingersoll Rand plc in Zoeterwoude, Netherlands, seeks a Service Operations Coordinator to support the Benelux service organization. You will assist across parts sales, service coordination, planning, invoicing, purchasing, and customer service to ensure continuity and high customer satisfaction.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, customer-focused environment. Dutch and English fluency is essential.

Qualifications

• Minimum 3 years' experience in administrative, service coordination or similar role.
• Strong organisational and multitasking skills.
• Fluent in Dutch and English.

Responsibilities

• Identify spare parts using technical documentation and system tools.
• Prepare quotations for spare parts and services.
• Process customer orders from quotation to delivery.
• Assist planning and invoicing activities as needed.
• Support service coordination and scheduling.

Skills

Administration

Service coordination

Customer service

Planning & organisation

Attention to detail

Dutch & English

Microsoft Office

ERP systems

Communication skills

Problem solving

Education

MBO+ level education

Tools

ERP systems

Microsoft Office

Job description

Ingersoll Rand plc in Zoeterwoude, Netherlands, seeks a Service Operations Coordinator to support the Benelux service organization. You will assist across parts sales, service coordination, planning, invoicing, purchasing, and customer service to ensure continuity and high customer satisfaction.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, customer-focused environment. Dutch and English fluency is essential.