Inside Sales Representative

Ingersoll-Rand plc; Zoeterwoude; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Annual bonus opportunity

Company share program

Professional development and training

Development within a global industrial

Collaborative environment

Job summary

Ingersoll Rand plc in Zoeterwoude is seeking an Inside Sales Representative to support customers, prepare quotations and identify new business opportunities in the Netherlands.

You will manage inquiries across equipment, service and spare parts, follow up quotations and coordinate with service, operations and finance to meet customer expectations. The role emphasizes relationship-building, CRM/ERP usage, and a proactive, team-oriented mindset.

Qualifications

• HBO-level education or equivalent experience required.
• Demonstrable experience in an internal sales, customer service, or commercial support role.
• Experience within industrial equipment, engineering, or compressed air markets is advantageous.
• Proficiency in Dutch and English, both written and spoken.
• Experience working with CRM and ERP systems.

Responsibilities

• Manage customer enquiries relating to equipment, service, and spare parts.
• Prepare and follow up quotations to maximize conversion rates.
• Support the complete sales process from enquiry to order receipt.
• Proactively identify opportunities for additional sales and service offerings.
• Build and maintain strong relationships with existing customers.
• Support external sales colleagues with commercial and administrative activities.
• Generate and qualify new sales opportunities through telephone and digital prospecting.
• Maintain regular contact with existing customers to identify future business opportunities.
• Maintain accurate customer and opportunity records within CRM systems.
• Monitor open quotations and ensure timely follow-up.

Skills

Communication skills

Dutch and English proficiency

Customer service

Education

HBO-level education or equivalent experience

Tools

CRM systems

ERP systems

Job description

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Join a global industrial engineering business supplying market-leading compressed air and equipment solutions across the Netherlands from our Zoeterwoude office. As our Inside Sales Representative, you will support customers, prepare quotations, identify new business opportunities and help drive equipment, service and spare parts sales growth.

Responsibilities

• Manage customer enquiries relating to equipment, service, and spare parts.
• Prepare and follow up quotations to maximize conversion rates.
• Support the complete sales process from enquiry to order receipt.
• Proactively identify opportunities for additional sales and service offerings.
• Build and maintain strong relationships with existing customers.
• Support external sales colleagues with commercial and administrative activities.

Business Development

• Generate and qualify new sales opportunities through telephone and digital prospecting.
• Follow up marketing campaigns and customer leads.
• Maintain regular contact with existing customers to identify future business opportunities.
• Assist in implementing commercial initiatives to drive revenue growth.

Commercial Administration

• Maintain accurate customer and opportunity records within CRM systems.
• Monitor open quotations and ensure timely follow-up.
• Coordinate internally with service, operations, and finance teams to ensure customer expectations are met.
• Support contract administration and order processing activities.

Reporting & Communication

• Track and report sales activity and key performance indicators.
• Communicate market trends, customer feedback, and competitor activity to management.
• Participate in sales meetings and contribute to business planning activities.

Basic Qualifications

• HBO-level education or equivalent experience, preferably within a technical or commercial discipline.
• Demonstrable experience in an internal sales, customer service, or commercial support role.
• Experience within industrial equipment, engineering, or compressed air markets is advantageous.
• Proficiency in Dutch and English, both written and spoken.
• Experience working with CRM and ERP systems.

Travel & Work Arrangements

• Primarily office-based in Zoeterwoude.
• Occasional customer visits and attendance at company events as required.
• Flexible working arrangements in line with company policy.
• Customer-focused and commercially driven.
• Excellent communication and relationship-building skills.
• Strong organizational and administrative capabilities.
• Proactive and solution-oriented mindset.
• Ability to prioritize and manage multiple tasks effectively.
• Team player with a collaborative approach.
• Comfortable working independently and taking ownership of responsibilities.
• Technical aptitude and willingness to learn industrial products and applications.

Personal Attributes

• Positive and professional attitude.
• Confident and resilient.
• Enjoys supporting customers and solving commercial challenges.
• Detail-oriented and highly organized.
• Takes initiative and follows through on commitments.
• Willing to go the extra mile for customers and colleagues.
• Pragmatic, hands-on, and results-oriented.

What We Offer

• Competitive salary and benefits package.
• Annual bonus opportunity.
• Company share program.
• Professional development and training opportunities.
• Opportunity to develop within a global industrial organization.
• Collaborative and supportive working environment

Special Accommodation

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.