Service Operations Coordinator Intern

Hai Robotics; Hoofddorp; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Competitive allowance

Hybrid work (1 WFH day)

Commuting allowance

Office in Hoofddorp

Work laptop

Team events & lunches

Free drinks & snacks

Job summary

Hai Robotics is seeking a Service Project Coordinator for a full-time role in Hoofddorp, the Netherlands. You will support service account management, coordinate maintenance, track progress and help ensure timely service delivery.

You will gain hands-on experience in service coordination, documentation, supplier communication, and process management. Start date ASAP; hybrid work arrangement with one WFH day per week.

Qualifications

• Bachelor’s or Master’s degree in Economics, International Trade, Logistics Management or Engineering.
• Fluent in Chinese and English; Chinese is mandatory.
• Strong analytical and coordination skills.
• Detail-oriented with excellent communication and fast-learning abilities.
• Proficient in MS Word, Excel, Outlook and PowerPoint.

Responsibilities

• Assist the Service Account Manager with daily service coordination and admin tasks.
• Prepare and maintain service and maintenance documentation in a timely manner.
• Coordinate with suppliers to track daily maintenance progress.
• Organize spare parts requests and update delivery lead times weekly.
• Support and streamline service process workflows to improve efficiency.
• Assist in handling service inquiries and communicate with stakeholders.

Skills

Chinese (Mandarin)

Fluent English

Education

Bachelor’s or Master’s degree in Economics/International Trade/Logistics Management or Engineering

Tools

Microsoft Office Suite

Excel

PowerPoint

Outlook

Job description

Hai Robotics is seeking a Service Project Coordinator for a full-time role in Hoofddorp, the Netherlands. You will support service account management, coordinate maintenance, track progress and help ensure timely service delivery.

You will gain hands-on experience in service coordination, documentation, supplier communication, and process management. Start date ASAP; hybrid work arrangement with one WFH day per week.