Senior Spares Accounts Leader | Global Travel-Ready

ASM; Almere; On-site; EUR 110,000 - 160,000; Full time

Job summary

ASM is seeking a Senior Manager, Spares Account Management to lead key customer relationships and drive revenue growth across spare parts portfolios.

You will partner with Sales, Customer Service, Operations, Supply Chain, and Finance to deliver exceptional customer experiences and align objectives with ASM’s products and long-term strategy. Strong leadership and strategic thinking are essential.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Supply Chain, Operations, or related field.
• 10+ years of account management, customer success, sales, or related experience with mentoring teams.
• Experience managing large, complex, enterprise-level accounts.
• Strong business acumen and commercial management skills.
• Excellent communication and presentation skills; ability to influence stakeholders.

Responsibilities

• Serve as the liaison between customers and internal functions – Buyers/Procurement, Supply Chain, Planning, Logistics, Service Operations.
• Lead cross-functional teams to deliver exceptional customer experiences and maximize account value.
• Conduct regular business reviews with customers to manage expectations and drive renewals.
• Oversee inventory/consignment management and accuracy, and optimize stock levels.
• Develop and maintain demand forecasts for IQ, W, RSL, Maintenance Parts, and critical spares.
• Provide leadership, coaching, and development for the account management team.

Skills

Leadership

Account management

Stakeholder mgmt

Communication

Cross-functional collaboration

Forecasting

Education

Bachelor's degree

Tools

Power BI

CRM systems

Microsoft Office

Job description

ASM is seeking a Senior Manager, Spares Account Management to lead key customer relationships and drive revenue growth across spare parts portfolios.

You will partner with Sales, Customer Service, Operations, Supply Chain, and Finance to deliver exceptional customer experiences and align objectives with ASM’s products and long-term strategy. Strong leadership and strategic thinking are essential.