Senior Service Designer & Strategy Lead

Service Design Jobs; Best; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

Service Design Jobs is seeking an accomplished Service Designer/Design Strategist to lead cross‑functional initiatives in enterprise software contexts. You will shape service design strategies, run qualitative and quantitative research, and guide end‑to‑end projects through ambiguous environments.

Qualifications include a Bachelor’s or Master’s in relevant design fields and 8+ years of experience. You’ll collaborate with product and engineering teams to evolve ecosystems and experiences.

Qualifikationen

• Bachelor’s or Master’s degree in Service Design, Strategic Design, or Innovation Design Management.
• 8+ years proven track record as a Service Designer / Design Strategist.
• Experience in a complex Enterprise Software domain.

Kenntnisse

Service Design / Design Strategy

Qualitative & Quantitative User Data

Customer & User Research – formative &

User Journey & User Flow Mapping

Service Blueprinting

Service Architecture

Ecosystem / Capability Mapping

Heuristic Evaluation

Opportunity Mapping

Use Cases, Scenarios & ProductFeatures

People, Process & Technology mapping

Experience Prototyping

UX Design

Figma – hands‑fluency

Visual Communication & Storytelling

Cross‑functional Workshop / Co‑creat.

Systems Thinking

Stakeholder Management & Influencing

Ambiguity Navigation & End‑to‑End

Ausbildung

Bachelor’s / Master’s Degree in Service Design, Strategic Design, or Innovation Design Management

Tools

Miro

Jobbeschreibung

Service Design Jobs is seeking an accomplished Service Designer/Design Strategist to lead cross‑functional initiatives in enterprise software contexts. You will shape service design strategies, run qualitative and quantitative research, and guide end‑to‑end projects through ambiguous environments.

Qualifications include a Bachelor’s or Master’s in relevant design fields and 8+ years of experience. You’ll collaborate with product and engineering teams to evolve ecosystems and experiences.