Senior Service Designer, Platform Experience

EngineersOfAI; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Adyen is seeking a Senior Service Designer for Platform Engineering. You will bridge strategy and execution, shaping a cohesive developer experience across internal tools, workflows, and platform capabilities.

The role requires socializing a new service design practice, influencing roadmaps with engineering and product leaders, and growing the craft across the PX team. 80/20 split favors service design vs hands-on UX work.

Qualifications

• Experience in service design for complex platforms.
• Strong UX strategy and hands-on design consultancy.
• Ability to align cross-functional teams and leadership.

Responsibilities

• Build the service ecosystem across Platform Engineering, mapping end-to-end journeys.
• Drive continuous improvement across systems to affect teams and workflows.

Skills

Service design

UX strategy

Design consultancy

Stakeholder management

Job description

Adyen is seeking a Senior Service Designer for Platform Engineering. You will bridge strategy and execution, shaping a cohesive developer experience across internal tools, workflows, and platform capabilities.

The role requires socializing a new service design practice, influencing roadmaps with engineering and product leaders, and growing the craft across the PX team. 80/20 split favors service design vs hands-on UX work.