Senior Sales Ops Leader, EMEA Central (Hybrid)

Maven Ventures; Amsterdam; Hybrid; EUR 71,000 - 124,000; Full time

Job summary

Zoom is seeking a Sales Operations leader to partner with Sales Segment leaders, shaping quota, territory planning, and pipeline health with KPI frameworks and executive reporting. This role is ideal for someone who can present findings to leadership and drive cross-functional initiatives to improve sales productivity and velocity, with a hybrid work model.

Responsibilities include defining KPI frameworks, partnering with GTM Insights, and delivering insights across direct, indirect, SMB, and

Qualifications

• 6+ years of experience in Sales Operations, Sales Strategy, or Business Operations in a global SaaS or high-growth B2B environment.
• Advanced proficiency in Salesforce.com, Google Workspace, and Excel; comfortable adopting and optimizing other sales technology platforms and CRM tools.
• Demonstrated experience partnering with senior and C-level stakeholders and translating complex data into clear strategic recommendations.

Responsibilities

• Evaluate complex business problems, design and implement actionable recommendations, and track success metrics across your assigned sales segment.
• Partner with the Go-to-Market Insights team to quantify market opportunity and translate findings into recommendations on sales resource and quota planning.
• Define, manage, and deliver insights on KPIs across direct, indirect, SMB, and Enterprise selling segments.
• Develop expertise in Sales Segmentation definitions, Booking Policy, and Global Rules of Engagement, including privacy and security considerations.
• Co-lead executive analyses, strategies, and deliverables including QBRs and executive presentations; synthesize complex data into clear, concise recommendations for senior audiences.
• Leverage Zoom's sales technology stack to deliver regular reporting to sales leadership and executive stakeholders on activities, product performance, and pipeline health.
• Lead cross-functional initiatives to streamline processes, automate workflows, and drive improvements in sales productivity and velocity.
• Deliver a connected planning environment across quota management, territory management, pipeline management, forecasting, and GTM planning with Finance, Marketing, HR, and Sales Support.
• Partner with Sales Enablement and internal systems teams on scoping, requirements definition, and implementation of tools that support rep effectiveness and reduce ramp time.

Skills

Sales Operations

Sales Strategy

CRM Salesforce

German language

Data analysis

Education

Bachelor's degree

MBA preferred

Tools

Salesforce.com

Google Workspace

Excel

Job description

Zoom is seeking a Sales Operations leader to partner with Sales Segment leaders, shaping quota, territory planning, and pipeline health with KPI frameworks and executive reporting. This role is ideal for someone who can present findings to leadership and drive cross-functional initiatives to improve sales productivity and velocity, with a hybrid work model.

Responsibilities include defining KPI frameworks, partnering with GTM Insights, and delivering insights across direct, indirect, SMB, and