Germany-Based Senior Sales Operations Leader, EMEA Central

Zoom; Amsterdam; Hybrid; EUR 71,000 - 124,000; Full time

Job summary

Zoom is seeking a seasoned Sales Operations professional to partner with Sales Segment leaders and shape how Zoom's sales organization operates and grows. You will design KPI frameworks, deliver deep analyses, and present findings to executives.

You will collaborate across Finance, Marketing, HR, and Sales Support to optimize quota, territory planning, and pipeline health, with a hybrid working model and a strong emphasis on cross-functional impact.

Qualifications

• 6+ years of experience in Sales Operations, Sales Strategy, or Business Operations in a global SaaS or high-growth B2B environment.
• Advanced proficiency in Salesforce.com, Google Workspace, and Excel; comfortable adopting and optimizing other sales technology platforms and CRM tools.
• Demonstrated experience partnering with senior and C-level stakeholders and translating complex data into clear strategic recommendations for executive audiences.
• Strong analytical and reporting capabilities with a proven track record managing KPI frameworks, forecasting processes, and quota and territory planning at scale.
• Experience leading cross-functional programs and managing multiple initiatives with competing priorities in a fast-paced environment.
• Outcomes-oriented with a consistent record of improving sales productivity, operational efficiency, and revenue program performance.
• Fluent in German
• Bachelor's degree in Business, Economics, Communications, or a related field; MBA or advanced degree preferred

Responsibilities

• Evaluate complex business problems, design and implement actionable recommendations, and track success metrics across your assigned sales segment
• Partner with the Go-to-Market Insights team to quantify market opportunity and translate findings into recommendations on sales resource and quota planning
• Define, manage, and deliver insights on KPIs across direct, indirect, SMB, and Enterprise selling segments
• Develop expertise in Sales Segmentation definitions, Booking Policy, and Global Rules of Engagement, including supporting resolution of policy questions and assessing privacy and security considerations
• Co-lead executive analyses, strategies, and deliverables including QBRs and executive presentations; synthesize complex data into clear, concise recommendations for senior audiences
• Leverage Zoom's sales technology stack to deliver regular reporting to sales leadership and executive stakeholders on activities, product performance, and pipeline health
• Lead cross-functional initiatives to streamline processes, automate key workflows, and drive improvements in sales productivity and velocity
• Deliver a connected planning environment across quota management, territory management, pipeline management, forecasting, and GTM planning in collaboration with Finance, Marketing, HR, and Sales Support teams
• Partner with Sales Enablement and internal systems teams on scoping, requirements definition, and implementation of tools and processes that support rep effectiveness and reduce ramp time

Skills

Stakeholder management

Strategic thinking

Analytical mindset

Results oriented

Cross-functional collaboration

Forecasting

KPI governance

Multi-product selling

German language

Education

Bachelor's degree in Business, Economics, Communications

MBA or advanced degree preferred

Tools

Salesforce.com

Google Workspace

Excel

Job description

Zoom is seeking a seasoned Sales Operations professional to partner with Sales Segment leaders and shape how Zoom's sales organization operates and grows. You will design KPI frameworks, deliver deep analyses, and present findings to executives.

You will collaborate across Finance, Marketing, HR, and Sales Support to optimize quota, territory planning, and pipeline health, with a hybrid working model and a strong emphasis on cross-functional impact.