Senior SaaS Deal Desk Strategist

Datadog, Inc.; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Stock equity (RSUs)

Employee stock purchase plan (ESPP)

Career development opportunities

Product training and onboarding

Mentor and buddy program

Inclusive workplace culture

Job summary

Datadog is seeking a Senior Deal Desk Analyst to collaborate with Sales Operations, Billing, Contracts and Legal to support quoting and deal structuring for the global sales team. This hybrid role emphasizes cross-functional collaboration, analytical rigor, and customer-focused negotiation.

You will act as a subject matter expert on deal pricing, drive internal controls, and contribute to continuous process improvements in a fast-growth environment.

Qualifications

• 4+ years of Deal Desk experience in a SaaS environment.
• Experience structuring/quoting complex SaaS transactions for a fast-growing global company.
• Knowledge of revenue recognition principles.
• Ability to negotiate with customers and resolve satisfaction issues.
• Strong attention to detail and communication skills.
• Data-driven with analytical problem-solving approach.

Responsibilities

• Develop in-depth knowledge of Datadog’s licensing and pricing models to support deal structuring and quoting for global sales teams.
• Act as SME for Sales on deal pricing matters and ensure adherence to internal policies.
• Negotiate deals directly with customers when needed.
• Coordinate with legal, contracts, revenue, finance, and product management across the deal lifecycle.
• Resolve customer satisfaction issues after deal execution.

Skills

Deal desk

SaaS pricing

Negotiation

Cross-functional

Data-driven

Attention to detail

Tools

Salesforce

CPQ

MS Excel

Job description

Datadog is seeking a Senior Deal Desk Analyst to collaborate with Sales Operations, Billing, Contracts and Legal to support quoting and deal structuring for the global sales team. This hybrid role emphasizes cross-functional collaboration, analytical rigor, and customer-focused negotiation.

You will act as a subject matter expert on deal pricing, drive internal controls, and contribute to continuous process improvements in a fast-growth environment.