Senior Operations Manager

The Peninsular and Oriental Steam Navigation Company; Tilburg; On-site; EUR 90,000 - 120,000; Full time

Job summary

DP World in Tilburg seeks an (Senior) Operations Manager to oversee end-to-end site operations, ensuring strong financial and operational performance. You will lead fulfillment, planning, and strategy, collaborating with Engineering, Logistics, Quality, HR, Finance, and EH&S to drive performance, customer satisfaction, and safe operations on site.

The role emphasizes continuous improvement, KPI governance, and a proactive leadership style to model DP World values and safety standards while

Qualifications

• 5+ years of experience in operations management, with responsibility for site-level operations.
• Strong understanding of operational processes, production KPIs, and performance management.
• Proven ability to manage, coach, and develop teams within a dynamic environment.
• Strong analytical and problem-solving skills, including working with data and dashboards.
• Excellent communication and collaboration skills across all organizational levels.
• A proactive, adaptable, and resilient approach to continuous improvement.

Responsibilities

• Oversee and drive overall operational performance.
• Manage and optimize operational budgets and resources.
• Manage, mentor, and supervise site teams.
• Develop and execute strategies to improve performance and service quality.
• Ensure compliance with operational policies, procedures, and KPIs.
• Manage operational improvement initiatives and change management.
• Coordinate production and repair operations across departments.
• Participate in audits and maintain internal and external compliance.
• Drive continuous improvement and a Lean culture.
• Ensure safety standards and QEHS requirements are consistently met.
• Enable effective communication across departments and with customers.
• Act as a role model for company values, ethics, and safety standards.

Skills

Operations management

Analytical skills

Data analytics

Dashboards

Communication

Lean culture

Education

Bachelor’s/Master’s in logistics/engineering/production or related field

Job description

About the role

As a (Senior) Operations Manager, you oversee end‑to‑end site operations to ensure strong operational and financial performance. You are responsible for fulfilment operations, day‑to‑day planning, and long‑term operational strategy. Working closely with the Site Manager and cross‑functional partners (Engineering, Logistics, Quality, HR, Finance, and EH&S), you drive performance, continuous improvement, customer satisfaction, and safe operations across the site.

How you will contribute

• Oversee and drive overall operational performance
• Manage and optimize operational budgets and resources
• Manage, mentor, and supervise site teams
• Develop and execute strategies to improve performance and service quality
• Ensure compliance with operational policies, procedures, and KPIs
• Manage operational improvement initiatives and change management
• Coordinate production and repair operations across departments
• Participate in audits and maintain internal and external compliance
• Drive continuous improvement and a Lean culture
• Ensure safety standards and QEHS requirements are consistently met
• Enable effective communication across departments and with customers
• Act as a role model for company values, ethics, and safety standards
• Perform other related duties as assigned

What you will bring

• Bachelor’s degree (Master’s preferred) in Logistics, Engineering, Production, or a related field, or equivalent professional experience
• 5+ years of experience in operations management, with responsibility for site‑level operations
• Strong understanding of operational processes, production KPIs, and performance management
• Proven ability to manage, coach, and develop teams within a dynamic environment
• Strong analytical and problem‑solving skills, including working with data and dashboards
• Excellent communication and collaboration skills across all organizational levels
• A proactive, adaptable, and resilient approach to continuous improvement

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end‑to‑end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone