Senior Meetings & Events Operations Supervisor

Hotelprofessionals; Amsterdam; On-site; EUR 52,000 - 65,000; Full time

Benefits offered by this job

Hotel discounts

Friends & Family discount

F&B discounts

Job summary

Radisson Blu Hotel, Amsterdam City Center is seeking a Senior Meetings & Events Operations Supervisor to lead the daily M&E operations, ensuring flawless setup, food & beverage service and guest experiences.

In this role you will supervise banquets, coordinate with F&B teams and stakeholders, manage timelines and quality, and champion guest satisfaction with a hands-on, lead-by-example approach in a fast-paced hospitality environment.

Qualifications

• Experience in banquets.
• Strong supervisory skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Strong interpersonal skills and great communication skills.

Responsibilities

• Run daily M&E operations delivering high-level guest conference service.
• Set-up and turn-down of meeting rooms.
• Set-up of Food & Beverage facilities.
• Preparing (electronic) equipment in the meeting room.
• Improve guest satisfaction and respond to enquiries.
• Collaborate with the Food & Beverage department.
• Build and maintain relations with key stakeholders.
• Support the M&E Operations Manager when needed.
• Maintain an excellent eye for details.

Skills

Banquets

Supervisory skills

Guest service

Problem solving

Interpersonal skills

Communication skills

Attention to detail

Job description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

If you love orchestrating seamless banquets with a flair for perfection, we are looking for you!

We are currently seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. At the Radisson Blu Hotel, Amsterdam City Center, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

Responsibilities

• Run the daily Meeting & Events (M&E) operations, where all aspects of the guest conference and M&E service experience are delivered to the highest levels:
• Set-up and turn-down of meeting rooms
• Set-up of Food & Beverage facilities
• Preparing (electronic) equipments in the meeting room;
• Work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries;
• Work as part of the Food & Beverage department;
• Build and maintain effective working relationships with all key stakeholders;
• Support the M&E Operations Manager where needed;
• Have an excellent eye for details.

Qualifications

What we would like you to bring to the team:

• Experience in banquets;
• Strong supervisory skills with a hands-on approach and lead-by-example work style;
• Commitment to delivering exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions with proven problem-solving capabilities offering support where required;
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
• Strong interpersonal skills and great communication skills.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!

Equal Opportunity

We welcome applicants from all backgrounds, abilities, and experiences.