Senior Meetings & Events Operations Supervisor

Radisson-Hotel-Group; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Hotel stay discounts

Friends & family discount

Global/local perks

Job summary

Radisson Blu Hotel, Amsterdam City Center seeks a Senior Meetings & Events Operations Supervisor to oversee daily M&E operations, including setup and teardown of meeting rooms, within the Food & Beverage team. The candidate will support the M&E Operations Manager and strive to enhance guest satisfaction through proactive service and timely responses.

Ideal candidates have banquet experience, strong supervisory skills, and a commitment to exceptional guest service, with creative problem-solving

Qualifications

• Experience in banquets.
• Strong supervisory skills with hands-on leadership.
• Commitment to delivering exceptional guest service.
• Creative solutions and problem-solving capabilities.
• Personal integrity in a high-excellence environment.
• Strong interpersonal and communication skills.

Responsibilities

• Run the daily Meeting & Events (M&E) operations, delivering guest conference and M&E service at the highest level.
• Collaborate with the Food & Beverage department to ensure seamless service.
• Assist and support the M&E Operations Manager where needed.
• Proactively improve guest satisfaction and respond promptly to inquiries.
• Execute plans and objectives for banqueting initiatives and hotel targets.
• Build and maintain effective relationships with key stakeholders.

Skills

Banquets experience

Supervisory skills

Guest service orientation

Strong communication

Problem-solving

Team collaboration

Job description

Senior Meetings & Events Operations Supervisor

• Full-time

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

If you love orchestrating seamless banquets with a flair for perfection, we are looking for you!

We are currently seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. At the Radisson Blu Hotel, Amsterdam City Center, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

In your role as Senior Meetings & Events Operations Supervisor, you will:

• Run thedaily Meeting & Events (M&E) operations, where all aspects of the guest conference and M&E service experience are delivered to the highest levels (set-up and turn-down of meeting rooms);
• Work as part of the Food & Beverage department;
• Support the M&E Operations Manager where needed;
• Workproactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries;
• Deliveron plans and objectives where banqueting initiatives & hotel targets are achieved;
• Buildand maintaineffective working relationships with all key stakeholders;

What we would like you to bring to the team:

• Experience in banquets;
• Strong supervisory skills with a hands‑on approach and lead‑by‑example work style;
• Commitment to delivering exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions with proven problem-solving capabilities offering support where required;
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
• Strong interpersonal skills and great communication skills.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can! spirit shine as you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplace that’sinclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas, passion and drive matter! We empower you tomake a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks -No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready tobring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

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