Senior Meetings & Events Operations Supervisor

Radisson Hotel Group; Amsterdam; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Team member hotel discounts

Friends & Family discounts

Local perks and rewards

Job summary

Radisson Blu Hotel, Amsterdam City Center is seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. You will run the daily Meeting & Events operations, oversee setup and turn-down of meeting rooms, and collaborate with the Food & Beverage department.

The ideal candidate has strong supervisory skills, experience in banquets, and a passion for delivering exceptional guest experiences in hospitality.

Qualifications

• Experience in banquets.
• Strong supervisory skills with a hands-on approach and lead-by-example style.
• Commitment to delivering exceptional guest service in hospitality.
• Ability to find creative solutions with proven problem-solving capabilities.
• Personal integrity in an environment demanding excellence.
• Strong interpersonal and communication skills.

Responsibilities

• Run the daily Meeting & Events operations, delivering guest conference and M&E service to the highest levels (set-up and turn-down of meeting rooms).
• Work as part of the Food & Beverage department.
• Support the M&E Operations Manager where needed.
• Proactively improve guest satisfaction and respond to guest enquiries in a timely manner.
• Deliver on plans and objectives where banqueting initiatives and hotel targets are achieved.
• Build and maintain effective working relationships with all key stakeholders.
• Have an excellent eye for details.

Skills

Banquets experience

Strong supervisory skills

Guest service excellence

Problem-solving

Interpersonal skills

Communication skills

Integrity

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

If you love orchestrating seamless banquets with a flair for perfection, we are looking for you!

We are currently seeking a Senior Meetings & Events Operations Supervisor to join our vibrant team. At the Radisson Blu Hotel, Amsterdam City Center, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

In your role as Sentior Meetings & Events Operations Supervisor, you will:

• Run thedaily Meeting & Events (M&E) operations, where all aspects of the guest conference and M&E service experience are delivered to the highest levels (set-up and turn-down of meeting rooms);
• Work as part of the Food & Beverage department;
• Support the M&E Operations Manager where needed;
• Workproactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries;
• Deliveron plans and objectives where banqueting initiatives & hotel targets are achieved;
• Buildand maintaineffective working relationships with all key stakeholders;
• Have an excellent eye for details.

What we would like you to bring to the team:

• - Experience in banquets;
• - Strong supervisory skills with a hands-on approach and lead-by-example work style;
• - Commitment to delivering exceptional guest service with a passion for the hospitality industry;
• - Ability to find creative solutions with proven problem-solving capabilities offering support where required;
• - Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
• - Strong interpersonal skills and great communication skills.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• - Guaranteed minimum of 30% off for your Friends & Family
• - Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Ifyou’reready to bring your talent, energy, and passion, we’d love to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.