Senior Customer Tech Support Engineer (Hybrid)

Ball Aerospace; Netherlands; Híbrido; EUR 54.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive plan

Pension plan

Bicycle plan

Employee assistance program

Descripción de la vacante

Ball Corporation is seeking a Customer Technical Services Engineer to join the Operations team in Oss. You will provide technical service and support to customers, ensuring optimal performance of Ball products in filling operations.

You will lead trials, troubleshoot issues, train customers on GMP and can handling, and collaborate with manufacturing, sales and quality teams. Willingness to travel regionally is required; hybrid or remote options may apply.

Formación

• Technical training or Engineering degree (Mechanical, Chemical, or Industrial).
• Experience in technical customer support within a production environment.
• Knowledge of quality systems, Lean Six Sigma, or statistical analysis tools is desirable.
• Strong communication and problem-solving skills; travel readiness.

Responsabilidades

• Provide technical service and support to customers ensuring product performance.
• Lead line trials for new or modified Ball products and customer introductions.
• Act as first contact for quality issues; coordinate investigations and corrective actions.
• Troubleshoot on customer filling lines using Six Sigma and statistical tools.
• Coordinate testing of can and end samples; report findings and recommendations.
• Conduct audits to identify efficiency, safety, and quality improvements.
• Deliver GMP, seaming, and can handling training to customers.
• Collaborate with manufacturing, sales, and quality teams to align on specs and trials.
• Support onboarding of new customers, products, and production lines.
• Prepare detailed reports and communications for stakeholders.

Conocimientos

English fluency

Dutch fluency

Analytical mindset

Communication skills

Educación

Engineering degree (Mechanical, Chemical, Industrial)

Herramientas

Six Sigma

Statistical analysis

Descripción del empleo

Ball Corporation is seeking a Customer Technical Services Engineer to join the Operations team in Oss. You will provide technical service and support to customers, ensuring optimal performance of Ball products in filling operations.

You will lead trials, troubleshoot issues, train customers on GMP and can handling, and collaborate with manufacturing, sales and quality teams. Willingness to travel regionally is required; hybrid or remote options may apply.