Senior Customer Operations Specialist - Hybrid & Impact
FrieslandCampina
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Benefits offered by this job
Job summary
FrieslandCampina is looking for a Senior Customer Service Specialist in Amersfoort, Netherlands. The role involves improving service delivery within a complex supply chain environment and executing continuous improvement initiatives.
Ideal candidates will have a Bachelor’s degree with 5+ years of experience in customer operations and knowledge of FMCG supply chain processes. The position offers a salary between €3,900 and €5,250 gross per month, hybrid working options, and additional benefits such as a company bonus and generous leave policy.
Qualifications
- 5+ years of experience in Customer Operations or related field.
- Experience in FMCG preferred.
- Ability to lead CI initiatives and solve structural process issues.
Responsibilities
- Improve service delivery and execute seamless operations.
- Lead continuous improvement initiatives and solve customer issues.
- Coordinate automated order, delivery, and invoicing workflows.
Skills
Education
Tools
Job description
FrieslandCampina is looking for a Senior Customer Service Specialist in Amersfoort, Netherlands. The role involves improving service delivery within a complex supply chain environment and executing continuous improvement initiatives.
Ideal candidates will have a Bachelor’s degree with 5+ years of experience in customer operations and knowledge of FMCG supply chain processes. The position offers a salary between €3,900 and €5,250 gross per month, hybrid working options, and additional benefits such as a company bonus and generous leave policy.
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