Hybrid Senior Sales Support — Fast-Paced FMCG

Dutch Talent BV; Amsterdam; Hybrid; EUR 41,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

13th-month pay

Travel allowance

Home office option

Wellbeing activities

Job summary

Dutch Talent BV in Amsterdam seeks a Senior Sales Support Specialist to ensure orders, requests and agreements are processed accurately in a fast-moving retail/FMCG environment. You will coordinate between customers, account managers and internal teams and own end-to-end follow-up.

This independent role offers room for initiative, personal development and a competitive gross monthly salary of €3,700–€4,700 plus a pension, 13th month, travel allowance and home office flexibility.

Qualifications

• Several years of relevant experience in retail/FMCG, sales support or similar roles.
• Ability to switch between tasks and manage multiple priorities.
• Good command of English.
• Strong communication skills and professional approach to customers and colleagues.
• Ability to set priorities independently and take initiative.
• Proactive, accurate work ethic with pace of business.

Responsibilities

• Maintain daily contact with customers regarding requests, orders, deliveries and commercial questions.
• Process and check orders and related documentation.
• Prepare quotations and other commercial correspondence.
• Monitor ongoing agreements and ensure actions are followed up on time.
• Support account managers in managing existing customer relationships.
• Coordinate customer requests and orders with logistics and internal teams.
• Identify discrepancies, bottlenecks or delays and take independent action to resolve them.
• Keep customer and administrative records accurate and up to date.
• Contribute ideas to improve day-to-day activities and processes.

Skills

Retail/FMCG experience

Sales support

Customer service

Account coordination

Job description

Dutch Talent BV in Amsterdam seeks a Senior Sales Support Specialist to ensure orders, requests and agreements are processed accurately in a fast-moving retail/FMCG environment. You will coordinate between customers, account managers and internal teams and own end-to-end follow-up.

This independent role offers room for initiative, personal development and a competitive gross monthly salary of €3,700–€4,700 plus a pension, 13th month, travel allowance and home office flexibility.