Senior Business Process Consultant – ServiceNow Integrated Risk Management (IRM)

Plat4mation; Utrecht; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Performance based bonus

Holiday allowance (25 days)

Internet, transportation, and phone allowance

Job summary

Plat4mation is seeking a Senior Business Process Consultant to join our Risk, Compliance & Security practice. In this role, you will guide clients in regulatory and risk management solutions on the ServiceNow platform. The ideal candidate has 5+ years of experience in risk and compliance consulting and 3+ years of hands-on experience with ServiceNow IRM.

We offer a performance-based bonus, holiday allowance, and a modern workplace with growth opportunities. Join a team dedicated to making a difference and having fun!

Qualifications

• 5+ years of experience in Risk, Compliance or IT Governance consulting.
• 3+ years hands‑on experience with ServiceNow IRM / GRC.
• Strong understanding of regulatory, compliance and risk frameworks.
• Proven ability to lead client engagements and manage stakeholder expectations.
• Demonstrated experience in workshop facilitation and process design.
• Excellent communication and presentation skills in Dutch and English.

Responsibilities

• Lead client engagements from discovery to delivery.
• Design and implement end-to-end IRM solutions.
• Advise clients on regulatory and compliance frameworks.
• Conduct process engineering and solution design.
• Deliver demonstrations and presentations.
• Collaborate with technical teams for high-quality delivery.
• Act as a trusted advisor to stakeholders.

Skills

Risk Management

Compliance Consulting

ServiceNow IRM

Communication Skills

Education

ServiceNow certifications (CIS-IRM / CIS-Risk and Compliance)

Job description

We are looking for a Senior Business Process Consultant – ServiceNow Integrated Risk Management (IRM) to join our growing Risk, Compliance & Security (RCS) practice. In this role, you will take ownership of client-facing engagements, guiding organizations in translating regulatory and risk management requirements into effective, scalable solutions on the ServiceNow platform.

You will work at the intersection of technology, risk management, and compliance, helping customers modernize their governance processes, automate controls, and enhance visibility into enterprise risk.

Key Responsibilities

• Lead client engagements from discovery to delivery — facilitating workshops, defining requirements, and aligning business objectives with ServiceNow IRM capabilities.
• Design and implement end-to-end IRM solutions, including Policy & Compliance, Risk Management, Audit Management, Vendor Risk, and Business Continuity modules.
• Advise clients on regulatory and compliance frameworks such as ISO 27001, NIST, GDPR, DORA, SOC2, and others.
• Conduct process engineering and solution design, identifying improvement opportunities and aligning with best practices.
• Deliver demonstrations and presentations that showcase ServiceNow’s value in managing risk, compliance, and resilience.
• Collaborate with technical teams to ensure high-quality delivery and seamless integration with other platform capabilities.
• Act as a trusted advisor to stakeholders, providing guidance on risk management maturity, automation strategies, and roadmap development.

Required Experience & Qualifications

• 5+ years of experience in Risk, Compliance or IT Governance consulting.
• 3+ years hands‑on experience with ServiceNow IRM / GRC (implementation, configuration, or advisory).
• Strong understanding of regulatory, compliance and risk frameworks, such as ISO 27001, NIST CSF, GDPR, SOC2, and related standards.
• Proven ability to lead client engagements and manage stakeholder expectations at multiple levels.
• Demonstrated experience in workshop facilitation, process design and solution architecture.
• Excellent communication and presentation skills in Dutch, English.
• ServiceNow certifications such as Certified Implementation Specialist (CIS-IRM / CIS-Risk and Compliance) are strongly preferred.

What’s in it for you?

• Performance based bonus
• Holiday allowance (25 days for a full‑time contract)
• Internet, transportation and phone allowance
• A modern, flexible and multicultural workplace at an innovative and global company
• Ambitious and supportive colleagues from all over the world
• A challenging position with lots of room to grow

Our Culture

Working at Plat4mation evolves around your internal drive to make a difference for people, combined with having fun. We go the extra mile to deliver on what we promise. Joy is what connects us and drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).

Your development is our number one priority. We strongly believe that personal growth and ambition are key to our company’s success. That’s why we coach you on the job and help you develop your interpersonal skills.

About Plat4mation

We are an Elite ServiceNow Partner dedicated to delivering world‑class products and services for the ServiceNow platform. We strive to maximize value in IT, employee and customer workflow experiences for every client. Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation now has 700+ employees and 13 offices worldwide. Learn more at https://plat4mation.com/.

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to [e-mail] or apply directly by filling out the form below.