ServiceNow Delivery Manager – Risk & Security Operations

Wipro; Maastricht; Hybrid; EUR 70,000 - 100,000; Part time

Job summary

A consulting firm is seeking an experienced ServiceNow Delivery Manager for their Risk and Security Operations practice. You will lead delivery engagements, manage implementation teams, and ensure delivery excellence. The ideal candidate will have 6-10 years of relevant experience with ServiceNow Risk and SecOps solutions. This role involves collaborating with clients and requires strong problem-solving and leadership skills. Travel to Maastricht may be required occasionally.

Qualifications

• Minimum of 6 - 10 years of experience managing ServiceNow Risk and SecOps implementation.
• Experience working in a consulting environment is desirable.
• Knowledge of ServiceNow solutions is required.

Responsibilities

• Develop solution offerings and participate in go-to-market activities.
• Manage implementation and run-state engagements as a ServiceNow expert.
• Gather and document client requirements for ServiceNow projects.

Skills

ServiceNow Risk and SecOps implementation

Excellent communication and leadership skills

Strong problem-solving and analytical skills

Understanding of security and compliance regulations

Tools

ServiceNow

Third Party Risk Management

Business Continuity Management

Job description

ServiceNow Delivery Manager – Risk & Security Operations

We are looking for an experienced ServiceNow manager to join our ServiceNow Risk and Security Operations practice to lead delivery engagements, including go-to-market activities, solution development and supporting client implementation projects. The ideal candidate will have a strong understanding of ServiceNow Risk & SecOps and have experience in planning and executing implementation projects. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.

While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to serve as an engagement manager on ServiceNow implementation projects, building trusted relationships with client stakeholders, and providing guidance on best practices for risk and secops programs. Additionally, the candidate should be able manage technical delivery resources, including translating business use cases into ServiceNow implementation requirements, and ensuring overall delivery excellence.

Key Responsibilities

• Develop solution offerings and participate in go-to-market activities (e.g., client sales discussions, webinars, etc.).
• Manage implementation and run-state engagements as a ServiceNow Risk & SecOps subject matter specialist, responsible for coordinating the delivery team and interfacing with client stakeholders.
• Gather and document client requirements as part of a ServiceNow implementation project.
• Ensure delivery excellence, aligned to ServiceNow Risk and Security Operations practice expectations.
• Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions.

Required Qualifications

• Minimum of 6 - 10 years of experience managing ServiceNow Risk and SecOps implementation teams.
• Knowledgeable of ServiceNow Risk and/or SecOps solutions (e.g., Third Party Risk Management, Integrated Risk Management, Business Continuity Management, Vulnerability Response, Security Incident Response, AI Control Tower, etc.).
• Excellent communication and leadership skills.
• Understanding of security and compliance regulations and best practices.
• Strong problem-solving and analytical skills.
• Experience working in a consulting environment.

Preferred Qualifications

• Experience in working with an integrated global team.
• Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM).
• ServiceNow certifications or accreditations.

Location

Willing to travel to Maastricht once or twice per month when required.

Senior Level

Associate

Employment Type

Contract

Job Function

Consulting and Strategy/Planning

Industries

IT Services and IT Consulting, Business Consulting and Services, and IT System Custom Software Development

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.