Senior Account Manager

SoftwareOne; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid model

Flexible working hours

Company car or mobility budget

Extensive training and development

Unlimited holidays

Job summary

SoftwareOne is seeking a Senior Account Manager in Amsterdam to develop strategic customer relationships and drive account growth across a portfolio. You will act as a trusted advisor, aligning SoftwareOne’s solutions with client objectives to expand partnerships and profitability.

You will collaborate with internal teams and partners to deliver outcomes and support sustainable business growth in a dynamic tech environment.

Qualifications

• Strong experience managing strategic customer accounts in a B2B environment.
• Experience working with Public Sector customers and tender processes.
• Knowledge of customer relationship management practices and CRM tools.
• Effective communication, stakeholder management, and collaboration skills.
• Commercial mindset with excellent analytical, organizational, and problem-solving abilities.

Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact.
• Develop trusted advisor relationships with key stakeholders and executive sponsors.
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction.
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value.
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts.
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities.

Skills

Strategic account management

Public sector tendering

CRM practices & tools

Communication & stakeholder mgmt

Analytical & problem-solving

Education

Degree in Business/Marketing or related

Job description

Practical Information

Location:Amsterdam, Netherlands|Reports to:Direct SalesManager |Visa Requirements:Valid working rights for the Netherlands|Language Requirements:Fluent/professional Dutch and English, written and verbal

As aSenior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact
• Develop trusted advisor relationships with key stakeholders and executive sponsors
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

Practical Information

Location:Amsterdam, Netherlands|Reports to:Direct SalesManager |Visa Requirements:Valid working rights for the Netherlands|Language Requirements:Fluent/professional Dutch and English, written and verbal

As aSenior Account Manager, you will be responsible for developing strategic customer relationships, driving account growth, and creating long-term value for customers within your assigned portfolio. Acting as a trusted advisor, you will align SoftwareOne’s solutions with customer business objectives while identifying opportunities to expand partnerships, increase profitability, and enhance customer satisfaction. You will collaborate closely with internal teams and partners to deliver exceptional customer outcomes and support sustainable business growth.

Key Responsibilities

• Build and maintain strong, long-term customer relationships as the primary point of contact
• Develop trusted advisor relationships with key stakeholders and executive sponsors
• Create and execute account strategies focused on growth, profitability, customer retention, and satisfaction
• Identify customer business needs and position appropriate SoftwareOne solutions to create business value
• Drive new business opportunities, renewals, and proactive opportunity management within assigned accounts
• Track and forecast account performance, KPIs, and financial metrics while coordinating all account-related activities

Job Requirements

• Degree in Business, Marketing, orrelateddiscipline preferred
• Strong experience managing strategic customer accounts in a B2B environment
• Experience working with Public Sector customers and tender processes
• Knowledge of customer relationship management practices and CRM tools
• Effective communication, stakeholder management, and collaboration skills
• Commercial mindset with excellent analytical, organizational, and problem-solving abilities

What we offer

• Flexible hybrid working model
• Flexible working hours
• Extensive training and career development opportunities
• Company car or mobility budget
• Unlimited Holidays

The full list of benefits will be shared during the interview process.

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.