Salesforce CRM Expert: Aligning Product & Delivery

Ayvens; Amsterdam; Vor Ort; EUR 65.000 - 95.000; Vollzeit

Zusammenfassung

Ayvens is seeking a CRM Expert - Salesforce to bridge the Product management and delivery teams, ensuring Salesforce solutions align with business goals. You will provide Salesforce expertise to collect requirements, evaluate feasibility, and help shape the CRM roadmap.

You will report to the Head of CRM & Marketing Cloud. The role involves prioritizing work, validating designs, and balancing business value with technical impact to drive successful CRM outcomes.

Qualifikationen

• Experience collaborating with product teams to translate business requirements into CRM solutions.
• Strong communication skills across technical and non-technical stakeholders.
• Ability to balance business value with technical feasibility in CRM projects.

Aufgaben

• Provide Salesforce expertise to Product Managers for requirements collection.
• Offer high-level feasibility insights and ROI estimations for CRM initiatives.
• Participate in ticket ranking and design validation meetings with cross-functional teams.
• Balance business value and technical impact to steer CRM app directions.

Kenntnisse

Cross-functional collaboration

Stakeholder management

Problem solving

Tools

Salesforce

Jobbeschreibung

Ayvens is seeking a CRM Expert - Salesforce to bridge the Product management and delivery teams, ensuring Salesforce solutions align with business goals. You will provide Salesforce expertise to collect requirements, evaluate feasibility, and help shape the CRM roadmap.

You will report to the Head of CRM & Marketing Cloud. The role involves prioritizing work, validating designs, and balancing business value with technical impact to drive successful CRM outcomes.