Sales Operation Specialist

EnergyLIB; Rotterdam; On-site; EUR 35,000 - 52,000; Full time

Job summary

EnergyLIB in the Netherlands seeks a sales operations professional to manage the CRM for installers, distributors and retailers. You will track leads from first contact to order, assist the sales team in quotations, and maintain price lists and contracts.

Responsibilities include updating customer data, monitoring quotation validity, tracking sample and test units, and providing weekly sales reports to the Sales Director.

Qualifications

• Dutch: B1 level or higher and ability to draft client correspondence; understand and answer basic inquiries from local customers.
• English: B2–C1 level (business/technical proficiency); proficient in understanding technical documentation for inverters, batteries, and BMS systems.
• Education: HBO (Higher Professional Education) degree or higher in Electrical Engineering, New Energy, Power Electronics, Marketing, or related fields.

Responsibilities

• Manage and maintain the CRM system for installers, distributors, and retailers.
• Track the conversion process from Lead to Opportunity, Quotation, and Order.
• Assist the sales team in preparing quotations.
• Manage price lists, promotional policies, and channel pricing.
• Manage customer data, including credit limits, payment terms, and MOQ.
• Monitor the validity periods of customer quotations.
• Track the status of sample units, test units, and demo units.
• Track initial orders and replenishment orders; stock status management.
• Maintain customer contracts and commercial documentation.
• Provide weekly sales operations reports to the Sales Director.
• Coordinate and communicate with internal departments and headquarter.
• Support technique service to make the communication with clients and end users.

Skills

Dutch language

English language

Education

HBO degree or higher in Electrical Engineering, New Energy, Power Electronics, Marketing or related fields

Tools

CRM software

Job description

Manage and maintain the CRM system for installers, distributors, and retailers .

Track the conversion process from Lead to Opportunity, Quotation, and Order .

Assist the sales team in preparing quotations .

Manage price lists, promotional policies, and channel pricing .

Manage customer data, including credit limits, payment terms, and Minimum Order Quantities (MOQ);

Monitor the validity periods of customer quotations .

Track the status of sample units, test units, and demo units .

Track initial orders and replenishment orders; stock status management .

Maintain customer contracts and commercial documentation .

Provide weekly sales operations reports to the Sales Director .

Coordinate and communicate with internal departments and headquarter.

Support technique service to make the communication with clients and end users .

Qualification :

1. Dutch: B1 level or higher; capable of fluent verbal communication and independently drafting client correspondence; able to understand and answer basic inquiries from local customers.

2. English: B2–C1 level (business/technical proficiency); proficient in understanding technical documentation for inverters, batteries, and BMS systems.

II. Industry Background and Experience

1. Education: HBO (Higher Professional Education) degree or higher in Electrical Engineering, New Energy, Power Electronics, Marketing, or related fields .

2. Foundational Experience : 1+ years of experience in the European market regarding after-sales service, technical customer support, or work-order operations for PV (photovoltaic) systems, residential energy storage, or inverters .

3. Preferred Background: Experience in overseas after-sales service for Chinese energy storage manufacturers, spare parts operations at overseas warehouses (e.g., Rotterdam), or lithium battery pack operations .

Company Description :

EnergyLIB is a leading home energy brand which focus on home battery solution. The name "EnergyLIB" signifies "Energy Liberty,"Initially launched in Thailand from 2024, the company is expanded to Australia . EnergyLIB is set to enter the European residential energy storage market, with the Netherlands serving as the first country where the brand will grow alongside European residential users.