Sales Ops Specialist: CRM, Quotations & Channel Pricing

EnergyLIB; Rotterdam; On-site; EUR 35,000 - 52,000; Full time

Job summary

EnergyLIB in the Netherlands seeks a sales operations professional to manage the CRM for installers, distributors and retailers. You will track leads from first contact to order, assist the sales team in quotations, and maintain price lists and contracts.

Responsibilities include updating customer data, monitoring quotation validity, tracking sample and test units, and providing weekly sales reports to the Sales Director.

Qualifications

• Dutch: B1 level or higher and ability to draft client correspondence; understand and answer basic inquiries from local customers.
• English: B2–C1 level (business/technical proficiency); proficient in understanding technical documentation for inverters, batteries, and BMS systems.
• Education: HBO (Higher Professional Education) degree or higher in Electrical Engineering, New Energy, Power Electronics, Marketing, or related fields.

Responsibilities

• Manage and maintain the CRM system for installers, distributors, and retailers.
• Track the conversion process from Lead to Opportunity, Quotation, and Order.
• Assist the sales team in preparing quotations.
• Manage price lists, promotional policies, and channel pricing.
• Manage customer data, including credit limits, payment terms, and MOQ.
• Monitor the validity periods of customer quotations.
• Track the status of sample units, test units, and demo units.
• Track initial orders and replenishment orders; stock status management.
• Maintain customer contracts and commercial documentation.
• Provide weekly sales operations reports to the Sales Director.
• Coordinate and communicate with internal departments and headquarter.
• Support technique service to make the communication with clients and end users.

Skills

Dutch language

English language

Education

HBO degree or higher in Electrical Engineering, New Energy, Power Electronics, Marketing or related fields

Tools

CRM software

Job description

EnergyLIB in the Netherlands seeks a sales operations professional to manage the CRM for installers, distributors and retailers. You will track leads from first contact to order, assist the sales team in quotations, and maintain price lists and contracts.

Responsibilities include updating customer data, monitoring quotation validity, tracking sample and test units, and providing weekly sales reports to the Sales Director.