Sales Officer Warranty

Huisman Equipment B.V.; Schiedam; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

29 holiday days with option to purchase additional 10

Collective pension scheme

Health insurance contributions

Bonus scheme

Bicycle scheme benefits

Social events and sporting activities

Job summary

Huisman Equipment B.V. is seeking a Sales Officer Warranty in Schiedam. You will handle commercial quotations, order processing, and provide administrative support for service customers. This role is crucial for ensuring effective communication in both Dutch and English.

Joining Huisman means being part of innovative solutions contributing to the energy transition, with opportunities for personal development and a comprehensive benefits package, including vacation days, pension participation, and health insurance.

Qualifications

• Must have a good command of both Dutch and English, both written and spoken.
• Affinity with service components, administration, and sales support activities.
• Minimum availability of 32 hours per week, preferably 40 hours.

Responsibilities

• Responsible for commercial quotations and order handling.
• Providing advice and solutions to customers.
• Managing administrative processing of orders and maintaining ERP systems.

Skills

Strong administrative skills

Analytical thinking

Technical aptitude

Service minded

Education

MBO 4 education level

Job description

Vacancy: Sales Officer Warranty who is ‘equipped for impact’

Do you want to be part of a globally operating team of innovators? Do you want to contribute to the energy transition? Do you also think bigger than big? And, do you have what it takes to make an impact? Then we might be looking for you. Find out more about our vacancy for Sales Officer Warranty.

About our organisation

We are Huisman. We develop step changing technical solutions and translate these into the design and construction of the largest construction equipment. For decades, we have been working all over the world for offshore wind, geothermal, oil & gas, leisure and civil industries.

With our passionate workforce and worldwide production, service & sales facilities we are equipped for impact in these times of transition.

“You make an impact on all quote and order requests for external and internal services customers.”

About the position of Sales Officer Warranty

Working as a Sales Officer Warranty at Huisman means you are responsible for commercial quotations, order handling and administrative support activities for our service customers. Do you have what it takes to make an impact? And do you have a secondary level education with strong administrative skills? Please keep reading. You might have found the job you are looking for.

Personal development and education opportunities are part of the deal. We would also like to point out the other advantages of working at Huisman, such as the opportunity to contribute to groundbreaking innovations, an excellent employment conditions package and regular drinks in our own bar.

What do we expect of you?

You will ensure that Huisman's service customers are provided with the most suitable solution, quotation or advice in a timely manner. We value building long‑term relationships. As a member of the service department, you will be responsible for answering questions about deliveries and handling incoming emails. You will manage all administrative and commercial support tasks related to our service department.

You will also be responsible for the administrative processing of orders and quotations and maintaining accurate information within our ERP systems. You will communicate with both Dutch and English‑speaking customers and internal stakeholders, therefore a good command of both Dutch and English, written and spoken, is essential.

• Expediting and invoicing
• Providing advice and solutions to customers, in close co‑operation with internal departments
• Analysing and assessing warranty claims, technical customer enquiries and service requests, balancing both the technical and commercial impact of proposed solutions
• Generating and following up leads/prospects
• Initiating logistics activities and defining requirements
• Preparing purchase requests and ensuring proper handover of orders to Supply Chain
• Monitoring the timely delivery of purchased goods and customer orders and reporting non‑conformances to Account Management
• Providing ideas, suggestions and interpretation for improvement for customer relation management.

Wondering if you are 'equipped for impact'?

You are:

• Self‑critical with proposed solutions (see risks, pros and cons);
• Organisationally sensitive and service minded;
• Accurate and able to maintain overview in a dynamic environment.
• Able to analyse technical information and identify the root cause of equipment issues, defects or warranty claims in close collaboration with Engineering, Service and Supply Chain teams.

You have:

• Minimum MBO 4 education level, combined with HBO working and thinking level;
• Affinity with service components, administration and sales support activities;
• The ability to adapt quickly to new requirements and know how to prioritise;
• Strong analytical thinking and accuracy;
• Strong technical aptitude with the ability to interpret technical documentation and translate technical findings into practical customer‑focused solutions.

Some practical things we need you to have:

• An EU passport/valid work permit for the Netherlands
• A good command of both Dutch and English, both written and spoken
• Availability for at least 32 hours per week, preferably fulltime (40 hours).

More about Huisman

We design and produce in‑house and deliver our turn‑key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. For example, the Motion Compensated Platform we developed to support the construction of offshore wind farms. So, if you join Huisman, make sure you are equipped for impact. In other words, surprise us, our clients and… yourself!

What do we have to offer?

• Think big and make big, all in one location. At Huisman Schiedam, both our office and production facilities are based on a single site.
• An open, informal and no‑nonsense culture with short lines of communication.
• An international working environment with ample opportunities for career progression and personal development.
• An excellent benefits package tailored to your experience and qualifications.
• A minimum of 29 holiday days (based on full‑time employment) with the option to purchase an additional 10 days.
• Participation in a collective pension scheme in line with the Wtp.
• Eligibility for a bonus scheme.
• Access to collective health insurance, with Huisman contributing as your employer.
• Take advantage of tax benefits through our bicycle scheme.
• Huisman organises sporting activities, such as a ski trip, as well as various social events, including large‑scale company parties where colleagues come together and get to know each other better.