Rotterdam Dutch-speaking 1st/2nd Line Desktop Support

SystemRapid

Rotterdam

On-site

EUR 32,000 - 42,000

Full time

2 days ago

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Job summary

SystemRapid in Rotterdam, Netherlands, seeks a 1st/2nd Line Desktop Support Engineer to join the on-site IT team. You will handle laptop/desktop issues, networking problems, and Windows maintenance while liaising with users to ensure rapid incident resolution.

The role requires Dutch language skills and an immediate start. You will work onsite, adhere to SLAs and change-control procedures to deliver reliable IT services to users.

Qualifications

Helpdesk/Desktop Support experience.
MS Windows proficiency.
Target-driven with SLA focus.
Knowledge of laptop & desktop hardware/software.
Networking fundamentals.

Responsibilities

Resolve laptop/desktop and networking problems liaising with users.
Provide support and maintenance for application software.
Assist in the technical implementation of PC hardware applications for user setups.
Ensure software/hardware implementations follow change control guidelines and procedures.
Coordinate hardware/software updates and incident resolution.

Skills

Helpdesk/Desktop Support

MS Windows

SLA adherence

Laptop/Desktop hardware

Networking

Hardware/Software updates

Attention to detail

Job description

The role requires Dutch language skills and an immediate start. You will work onsite, adhere to SLAs and change-control procedures to deliver reliable IT services to users.

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