On-Site IT Support Specialist (1st/2nd Line) – Nijmegen

microTECH Global Limited; Netherlands; On-site; EUR 35,000 - 50,000; Full time

Job summary

microTECH Global Limited is seeking an IT Support specialist in Nijmegen, Netherlands. The role involves assisting VIP support, coordinating remote support, and managing inventory. Candidates should have an MBO degree and at least 2 years of experience in 1st and 2nd line support, along with customer-friendly skills.

The position requires proficiency in Dutch and English, and experience supporting Lab- & tool-pc's is a bonus.

Qualifications

• At least 2 years of experience in 1st and 2nd line support.
• Customer-friendly attitude.
• Experience in supporting Lab- & tool-pc's is a pre.

Responsibilities

• Assist VIP Support and global IT teams with problems.
• Perform on-boardings and off-boardings.
• Coordinate remote support.
• Manage inventory.
• Provide networking support including patching and debugging.
• Interact with end-users for requests/incidents.
• Support hardware repair including data migration.
• Replace and repair printers.
• Install and decommission hardware.
• Handle IT waste disposal.

Skills

1st and 2nd line support

Customer Friendly

Dutch language skills

English language skills

Education

MBO degree

Job description

microTECH Global Limited is seeking an IT Support specialist in Nijmegen, Netherlands. The role involves assisting VIP support, coordinating remote support, and managing inventory. Candidates should have an MBO degree and at least 2 years of experience in 1st and 2nd line support, along with customer-friendly skills.

The position requires proficiency in Dutch and English, and experience supporting Lab- & tool-pc's is a bonus.