Revenue Operations Lead for Commercial Excellence (SaaS)

Finatal; Amsterdam; On-site; EUR 180,000 - 240,000; Full time

Job summary

Finatal is seeking a Senior Manager, Operations & Commercial Excellence to strengthen revenue predictability across SaaS, licensing, hosting and services. You will own the end-to-end revenue lifecycle from contracts to renewals and ARR reporting, partnering with FP&A, CFO and CEO.

You will build group-wide processes for contract terms, pricing, activation and invoicing, drive improvements in activation, pricing execution and revenue retention, and lead cross-functional reviews.

Qualifications

• Hands-on revenue operations in a complex enterprise B2B software environment.
• Experience with recurring and mixed revenue models (SaaS, licensing, services).
• Proven ability to improve renewal discipline and revenue activation.
• Track record of identifying revenue leakage and underbilling.
• Strong understanding of contract-to-revenue lifecycle and commercial economics.
• Ability to work cross-functionally with Sales, Delivery, Billing, FP&A and senior leaders.

Responsibilities

• Establish a Group-wide customer and contract register with terms, renewals and entitlements.
• Build a rolling 24-month renewal calendar with milestones and owners.
• Track signed-but-not-live contracts, go-live dates and ARR activation.
• Identify pricing gaps, underbilling and unbilled entitlements.
• Coordinate recovery plans with Sales, Delivery, Billing and Legal.
• Lead monthly reviews on renewals, activation, pricing and retention.
• Produce concise exception reporting for ownership and escalation.
• Harmonise processes and data standards across businesses and acquisitions.

Skills

Revenue Ops

Commercial Ops

ARR knowledge

Contract governance

Data analytics

CRM experience

Tools

Salesforce

HubSpot

Job description

Finatal is seeking a Senior Manager, Operations & Commercial Excellence to strengthen revenue predictability across SaaS, licensing, hosting and services. You will own the end-to-end revenue lifecycle from contracts to renewals and ARR reporting, partnering with FP&A, CFO and CEO.

You will build group-wide processes for contract terms, pricing, activation and invoicing, drive improvements in activation, pricing execution and revenue retention, and lead cross-functional reviews.