Brand Representative - Kalverstraat, Abercrombie & Fitch

AFHCo Stores NL BV; Netherlands; On-site; EUR 6,000 - 8,000; Part time

Benefits offered by this job

Paid Time Off

Definite Contract and Indefinite Contract

Merchandise Discount

Meal tickets

Commuter Allowance

Associate Assistance Program

Training and Development Opportunities

Job summary

AFHCo Stores NL BV is seeking Brand Representatives in the Netherlands to engage customers and provide an exceptional store experience. Responsibilities include customer service, sales floor maintenance, and accurate cash wrap operations.

The ideal candidate will possess strong organizational skills and a commitment to creating a welcoming environment. This position offers both definite and indefinite contracts, along with various perks including paid time off and merchandise discounts.

Qualifications

• Fluent in English; Dutch optional.
• Ability to create a welcoming customer experience.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide warm, welcoming service to all customers.
• Support product replenishment and maintain cleanliness.
• Process purchases, returns, and exchanges accurately.

Skills

Fluent in English

Customer engagement

Organizational skills

Job description

Job Description

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

What You'll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

What It Takes

• Fluent in English – Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You'll Get

• Paid Time Off
• Definite Contract and Indefinite Contract
• Merchandise Discount
• Meal tickets
• Commuter Allowance
• Associate Assistance Program
• Training and Development Opportunities for Career Advancement

The starting rate for this position is €5.07 per hour (i.e., the recruiting pay range for this position is €5.07 - €5.07 per hour). The starting rate and range may be modified in the future.

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.