Remote Patient Services Supervisor (Europe)

Medtronic; Onderste Caumer; Presencial; EUR 62.000 - 94.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MIP incentive

Descripción de la vacante

Medtronic is seeking a People Manager to lead a high-performance team supporting CRM/ACM solutions in the Netherlands. Responsibilities include coaching, resource planning, and driving process improvements while ensuring KPIs and audits are met.

You will work in a diverse, cross-functional environment, collaborating with colleagues across countries. This role requires strong communication, analytical thinking, and a patient-focused mindset.

Formación

• Technical degree or health-related degree with demonstrated technical skills.
• Excellent communication skills via phone or video.
• Empathic and people-focused attitude; comfortable in diverse teams.

Responsabilidades

• Lead and motivate a high-performance team; monitor daily performance and define objectives.
• Oversee processes and projects; drive improvements and efficiency.
• Balance individual tasks with system improvements and training.
• Ensure KPIs and SLAs are met; support audits and inspections.
• Interact with internal teams, customers, countries and marketing; represent department.

Conocimientos

Tech degree or health degree

Excellent communication

People skills

Fluent in English

Other European language a plus

Patience & problem solving

MS Office/tech savviness

Educación

Technical degree or health-related degree

Herramientas

MS Office

Descripción del empleo

Medtronic is seeking a People Manager to lead a high-performance team supporting CRM/ACM solutions in the Netherlands. Responsibilities include coaching, resource planning, and driving process improvements while ensuring KPIs and audits are met.

You will work in a diverse, cross-functional environment, collaborating with colleagues across countries. This role requires strong communication, analytical thinking, and a patient-focused mindset.