Remote Neuromodulation & Pelvic Health Tech Specialist
KRK Medtronic B.V.
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Job summary
Medtronic Heerlen is seeking a Technical Services Specialist to provide remote technical support for Neuromodulation and Pelvic Health products across Europe, the Middle East and Africa. You will evaluate device functionality, provide application advice, troubleshoot, and escalate issues as needed while ensuring documentation is complete.
The role requires a biomedical/electrical/mechanical engineering degree (or health-related) and fluency in English and Dutch; additional European languages are
Qualifications
- Bachelor’s or master’s degree in biomedical, electrical, or mechanical engineering, or a health-related degree with technical skills.
- Fluency in English and Dutch is a must.
- Fluency in another European language (French, Spanish, Italian or German) is advantageous.
- Strong analytical and problem-solving skills balanced with speed and accuracy.
Responsibilities
- Provide world class technical support to customers via remote channels.
- Serve as a technical liaison between stakeholders and the US-based strategic operating unit.
- Maintain in-depth knowledge of all relevant Medtronic products.
- On-call availability between 7AM-7PM (rotation among colleagues).
- Perform technical activities requiring judgement and may own projects.
- Ensure all documentation and system entries are complete.
- Provide training to internal and external customers.
Skills
Education
Tools
Job description
Medtronic Heerlen is seeking a Technical Services Specialist to provide remote technical support for Neuromodulation and Pelvic Health products across Europe, the Middle East and Africa. You will evaluate device functionality, provide application advice, troubleshoot, and escalate issues as needed while ensuring documentation is complete.
The role requires a biomedical/electrical/mechanical engineering degree (or health-related) and fluency in English and Dutch; additional European languages are
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