Remote Luxury Travel Experience Specialist

Manatal; Utrecht; Remote; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist focused on luxury and leisure, delivering personalised support for clients before, during, and after their trips. This fully remote role allows you to work from home while coordinating high-end itineraries with care and professionalism.

You will communicate travel details, assist with reservations and special accommodations, and maintain meticulous records. A passion for travel and exceptional customer service is essential.

Qualifications

• Experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• Excellent communication and attention to detail.
• Customer service experience desired.
• Passion for travel and positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Strong communication

Interpersonal skills

Remote work

Organizational skills

Detail oriented

Trip planning

Tools

Booking platforms

Communication software

CRM systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist focused on luxury and leisure, delivering personalised support for clients before, during, and after their trips. This fully remote role allows you to work from home while coordinating high-end itineraries with care and professionalism.

You will communicate travel details, assist with reservations and special accommodations, and maintain meticulous records. A passion for travel and exceptional customer service is essential.