Remote Luxury Travel Experience Advisor

Manatal; Rotterdam; Remote; EUR 32,000 - 52,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Travel perks and discounts

Supportive training and development

Job summary

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to guide clients from initial inquiry through post-trip follow-up, ensuring a seamless, personalized experience.

In this 100% remote role, you will respond to inquiries, assist with luxury bookings, share destination insights, confirm itineraries, and maintain documentation in booking systems while delivering exceptional client service.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred).
• Highly organized with strong attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
• Maintain clear documentation and update booking systems as required.

Skills

Excellent communication

Customer service

Detail oriented

Tech-savvy

Multi-tasking

Travel passion

Job description

Prestige Travel Agency by Mich seeks a Travel Experience Specialist (Luxury & Leisure) to guide clients from initial inquiry through post-trip follow-up, ensuring a seamless, personalized experience.

In this 100% remote role, you will respond to inquiries, assist with luxury bookings, share destination insights, confirm itineraries, and maintain documentation in booking systems while delivering exceptional client service.