Luxury Travel Experience Consultant (Remote)

Manatal; Utrecht; Remote; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Professional growth

Travel perks

Training & development

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver high-touch customer experiences for luxury travel clients. In a fully remote role, you’ll guide clients from inquiry through post-trip follow-up, ensuring seamless itineraries and personalized service.

You’ll coordinate bookings, answer questions, and act as a trusted advisor to create memorable travel moments. The ideal candidate is client-focused, detail-oriented, and enthusiastic about travel, hospitality, and

Qualifications

• Strong customer service background in luxury travel or hospitality.
• Detail-oriented with excellent communication, written and verbal.
• Comfortable learning new booking platforms and tools.

Responsibilities

• Respond to client inquiries via phone, email, and messaging promptly.
• Assist with luxury and leisure travel bookings, changes, cancellations, and requests.
• Provide destination information and agency policies to clients.
• Coordinate itineraries and confirm details for accuracy.
• Follow up with clients before and after travel to ensure satisfaction.
• Maintain booking records and update systems as required.

Skills

Communication skills

Customer service experience

Organizational skills

Tech-savvy

Travel passion

Tools

Booking platforms/systems

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver high-touch customer experiences for luxury travel clients. In a fully remote role, you’ll guide clients from inquiry through post-trip follow-up, ensuring seamless itineraries and personalized service.

You’ll coordinate bookings, answer questions, and act as a trusted advisor to create memorable travel moments. The ideal candidate is client-focused, detail-oriented, and enthusiastic about travel, hospitality, and