Remote Luxury Travel Experience Specialist

Manatal; Rotterdam; Remote; EUR 37,000 - 57,000; Full time

Benefits offered by this job

Industry discounts

Travel perks

Remote work flexibility

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver high-quality, personalized support for luxury and leisure travelers. This fully remote role emphasizes proactive communication, meticulous planning, and seamless coordination before, during, and after trips.

You will work from home, assisting clients with reservations, updates, and special accommodations while upholding excellent service standards.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Strong communication

Interpersonal skills

Remote work ability

Tools

Booking platforms

Digital tools

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to deliver high-quality, personalized support for luxury and leisure travelers. This fully remote role emphasizes proactive communication, meticulous planning, and seamless coordination before, during, and after trips.

You will work from home, assisting clients with reservations, updates, and special accommodations while upholding excellent service standards.