Remote Luxury Travel Experience Specialist

Manatal; Den Haag; Remote; EUR 32,000 - 46,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after trips.

You will work closely with clients to understand their preferences, provide expert advice on destinations, arrange reservations, and ensure every detail meets the highest

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer service

Remote work

Organization

Tech-savvy

Travel enthusiasm

Tools

Booking platforms

Communication software

Digital tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after trips.

You will work closely with clients to understand their preferences, provide expert advice on destinations, arrange reservations, and ensure every detail meets the highest