Luxury Travel Experience Consultant - Remote & Perks

Manatal; Amsterdam; À distance; EUR 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

100% remote work environment

Professional growth opportunities

Travel perks and discounts

Ongoing training and development

Résumé du poste

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients through every stage of their journey, from initial inquiry to post-trip follow-up, ensuring a seamless, personalized experience. This remote position suits detail-oriented, service-driven individuals who love travel, hospitality, and creating memorable experiences.

You will handle inquiries, bookings, changes, and ensure policy clarity while building lasting client relationships.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred)
• Highly organized with strong attention to detail
• Comfortable using technology and learning new booking platforms and systems
• Reliable, proactive, and able to manage multiple client requests efficiently
• Genuine interest in travel and helping clients plan memorable experiences

Responsabilités

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
• Maintain clear documentation and update booking systems as required

Connaissances

Communication

Customer service

Detail oriented

Organized

Tech savvy

Proactive

Travel enthusiasm

Outils

Booking platforms

Description du poste

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to support clients through every stage of their journey, from initial inquiry to post-trip follow-up, ensuring a seamless, personalized experience. This remote position suits detail-oriented, service-driven individuals who love travel, hospitality, and creating memorable experiences.

You will handle inquiries, bookings, changes, and ensure policy clarity while building lasting client relationships.