Remote Growth Account Manager - SME Upsell & Retention

Slashhash; Amsterdam; On-site; EUR 54,000 - 88,000; Full time

Job summary

Airwallex in Amsterdam seeks a Growth Account Manager (NL) to drive growth and retention of SME customers through upselling, cross-selling, and multi-stakeholder relationship building. The role requires 3+ years of account management experience and strong English communication, with a proactive, self-starting attitude.

The position is remote and full-time with a compensation range of €54K - €88K. The successful candidate will manage accounts, track KPIs, ensure product adoption, and collaborate

Qualifications

• 3+ years of account management experience.
• Strong communication skills in English.
• Experience with upselling and cross-selling to SME customers.

Responsibilities

• Drive growth and retention of SME customers in Amsterdam (NL).
• Upsell and cross-sell to existing clients.
• Build multi-stakeholder relationships across departments.
• Track KPIs and product adoption to maximize customer value.
• Leverage CRM tools (Salesforce, Looker) to optimize workflows.

Skills

Account Management

Customer Success

Upselling

Cross-selling

Communication

KPI Tracking

Product Adoption

Customer Loyalty

3+ years of relevant experience

Tools

Salesforce

Zendesk

Looker

Outreach

Claude

ChatGPT

Job description

Airwallex in Amsterdam seeks a Growth Account Manager (NL) to drive growth and retention of SME customers through upselling, cross-selling, and multi-stakeholder relationship building. The role requires 3+ years of account management experience and strong English communication, with a proactive, self-starting attitude.

The position is remote and full-time with a compensation range of €54K - €88K. The successful candidate will manage accounts, track KPIs, ensure product adoption, and collaborate