Remote Enterprise Solutions Architect - Post-Sales Lead

Atlassian; Amsterdam; Remote; EUR 139,000 - 202,000; Full time

Benefits offered by this job

Equity

Bonuses

Job summary

At Atlassian, DX's Solutions Engineering Team seeks a Senior Solutions Architect to drive post-sale adoption and growth of the DX product (getdx.com). You will be the technical authority for Enterprise customers, solving complex implementation challenges and ensuring maximum value from our solutions.

You will lead architecture, design tailored integrations, and advise on deployment strategies, collaborating with Customer Success and Product teams to shape the roadmap and deliver measurable

Qualifications

• Experience with Ruby/Rails or Python and RESTful APIs.
• Proficient with Git and GitHub CLI version control.
• Familiarity with SQL (Postgres preferred) and analytics.
• Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Responsibilities

• Lead Technical Implementation: Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production.
• Architecture and Strategy: Lead technical deep-dive sessions to understand a customer’s long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures.
• Custom Solution Engineering: Design and build tailored technical solutions—often creating integrations or workflows that don't yet exist—to connect the DX APIs with complex client environments and satisfy unique business requirements.
• Consultative Implementation: Ask thoughtful, detailed questions to navigate the nuances of a customer’s engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance.
• Trusted Advisory: Act as the technical "North Star" for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation.
• Feedback Loop: Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements.

Skills

Ruby/Python APIs

Git & GitHub CLI

SQL (Postgres)

CI/CD pipelines

Tools

Git

GitHub CLI

Job description

At Atlassian, DX's Solutions Engineering Team seeks a Senior Solutions Architect to drive post-sale adoption and growth of the DX product (getdx.com). You will be the technical authority for Enterprise customers, solving complex implementation challenges and ensuring maximum value from our solutions.

You will lead architecture, design tailored integrations, and advise on deployment strategies, collaborating with Customer Success and Product teams to shape the roadmap and deliver measurable