Product Engineer - Liquid Cooling Solutions

Supermicro; Nederland; Hybrid; EUR 60,000 - 85,000; Full time

Job summary

Supermicro is seeking a Product Engineer for Liquid Cooling Solutions to lead on-site installation, commissioning, and deployment of advanced cooling systems at customer facilities. You will collaborate with multiple teams to ensure timely launches, high uptime, and optimized thermal performance.

The role requires hands-on experience with liquid cooling deployment, diagnostics, and a strong customer-focus mindset, with travel to site as needed.

Qualifications

• Bachelor’s degree in Mechanical or Electrical Engineering or related field.
• Hands-on experience in liquid cooling system installation, service, troubleshooting, and maintenance.
• Strong deployment and optimization of thermal management solutions.
• Familiarity with diagnostic tools and interest in IoT/AI applications for field service.
• Excellent problem-solving abilities and customer-focused mindset.
• Ability to work with cross-functional teams and communicate with customers.
• Willingness to travel to support customer sites.

Responsibilities

• Lead on-site installation, commissioning, and deployment of liquid cooling systems at customer facilities.
• Provide expert technical support, troubleshooting, diagnosis, and resolution for deployed cooling solutions.
• Perform system maintenance, optimization, and performance tuning for energy efficiency and reliability.
• Create and maintain service documentation, installation guides, and training materials.
• Gather and analyze customer feedback from field installations and service activities to drive improvements.
• Develop and implement advanced diagnostic tools and predictive maintenance using IoT and AI.
• Travel to customer sites as needed to support deployments, provide training, and resolve issues.

Skills

Liquid cooling

Troubleshooting

IoT in field service

Cross-functional teamwork

Customer focus

Education

Bachelor’s degree in Mechanical or Electrical Engineering or related field

Job description

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Product Engineer - Liquid Cooling Solutions

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

As a Product Engineer, you manages Supermicro liquid cooling systems development, reviews product design and specification, controls product schedule, and ensures time-to-market product launch and on-time delivery. You will have the capability to work together with a variety of departments and teams throughout the company to enable and develop application-optimized products.

Essential Duties and Responsibilities:

• Lead on-site installation, commissioning, and deployment of liquid cooling systems (CDUs, Cooling Towers, L2A Sidecars, and RDHX) at customer facilities.
• Provide expert technical support, troubleshooting, diagnosis, and resolution for deployed cooling solutions to ensure high uptime and performance.
• Perform system maintenance, optimization, and performance tuning to improve energy efficiency and reliability.
• Create and maintain service documentation, installation guides, and training materials for internal teams and customers.
• Gather and analyze customer feedback from field installations and service activities to drive continuous improvements.
• Develop and implement advanced diagnostic tools and predictive maintenance approaches using IoT and AI technologies to enhance service quality.
• Travel to customer sites as needed to support deployments, provide training, and resolve critical issues.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven hands-on experience in liquid cooling system installation, service, troubleshooting, and maintenance.
• Strong technical skills in deployment and optimization of thermal management solutions.
• Familiarity with diagnostic tools and interest in IoT/AI applications for field service.
• Excellent problem-solving abilities and a strong customer-focused service mindset.
• Ability to work effectively with cross-functional teams and communicate clearly with customers.
• Willingness to travel to support customer sites.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.