System Product Engineer

Super Micro Computer; 's-Hertogenbosch; On-site; EUR 65,000 - 90,000; Full time

Job summary

Super Micro B.V. is seeking a System Product Engineer to coordinate engineering efforts across Sales, Production and Operations from its EMEA headquarters in ’s-Hertogenbosch, Netherlands. The role requires hardware and software knowledge to configure total solutions for enterprise customers.

You will lead cross-functional teams, support server products through their life cycle, and provide documentation and technical know-how to production lines. English is essential; Dutch/Mandarin is a plus.

Qualifications

• Experience in server industry with hardware and software background.
• OS administration with Linux experience; scripting is a plus.
• Strong cross-department communication.
• English fluent; Dutch/Mandarin a plus.

Responsibilities

• Provide engineering management coordination to Sales/Customers, Production, Purchasing and Operations.
• LAB HW/SW setup and production issue resolution; analyze business metrics.
• Process Invoice BOM approval and support standard server/OEM products.
• Lead post-sales support activities such as RMA and ECO implementations.
• Be a contact pivot to US System PE.

Skills

Server hardware

Software background

Networking

Linux administration

Scripting

English fluency

Job description

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Super Micro B.V. is looking for a System Product Engineer to provide an engineering management coordination to Sales/Customers, Production, Purchasing and Operations. In the role of System Product Engineer, involve our Invoice BOM System(Configuration) approval, technical e-mail reply to sales/customers, LAB HW/SW setup, production issue resolution, total solution contact window and overall business metrics analysis. To scale large business scope, the role needs to involve hardware and/or software knowledge to comply a total solution configuration to potential enterprise/channel customers. The position is based in our EMEA headquarter at ‘s-Hertogenbosch, The Netherlands.

Essential Duties and Responsibilities:

• Provide engineering management coordination & solutions to Sales/Customers, Production, Purchasing and Operations.
• LAB HW/SW setup, production issue resolution and overall business metrics analysis.
• Process Invoice BOM approval.
• Support Sales/FAE for Standard Server and OEM system business practices.
• Provide support to define customer requirements, develop and drive localized/customized server products to full product life cycle.
• Support product configuration and design.
• Utilize strong project management PM and technical leadership to drive server product development and solution optimization for EMEA sales.
• Lead cross-function teams for post-sales support such as RMA, failure analysis, ECO implementations, etc.
• Provide documentation and technical know-how to support Standard and OEM system production lines.
• Be responsible for Sales/Customer product inquiry.
• HPC/Benchmarking testing.
• POC testing setup & guidance.
• Technical training in production/FAE/TS and other technical units.
• Being a contact pivot to US System PE.

Qualifications:

• Experience in server industry with hardware technical background, software background, networking and Linux skillsets.
• Preferably in OS administration with hands‑on skills such as Linux related operating systems. Script compiling & networking skill is a plus.
• Willing to learn server technology with can‑do, logical, cross-department communication attitude.
• Preferably fluent with English & Dutch/Mandarin is a plus.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.