Sales Support Administrator

Supermicro; 's-Hertogenbosch; Remote; EUR 29,000 - 38,000; Full time

Job summary

Supermicro is looking for a Sales Support Administrator who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

In a high-volume, fast-paced environment, you will coordinate with production, accounting, and RMA to ensure timely

Qualifications

• 1–2 years’ tech industry experience preferred.
• High School Diploma required; AA degree preferred.
• Strong attention to detail and organizational skills.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to identify and resolve issues.

Responsibilities

• Respond to inquiries on order status, shipment schedules, and pricing.
• Assist sales team with data entry and cross-train as needed.
• Coordinate with production, accounting, and RMA on orders.
• Arrange sales meetings and prepare presentations.
• Process, expedite, and track orders and RMAs.
• Support marketing efforts with BV office materials.
• Generate monthly and quarterly sales and forecasting reports.

Skills

Attention to detail

Organizational skills

Communication skills

Negotiation skills

Presentation skills

Problem solving

Education

High School Diploma

AA degree

Job description

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Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is looking for a Sales Support Administrator who can be the direct contact for Supermicro's field sales team and provide support by processing orders, monitoring inventory, and following up on ETA with purchasers. If you have prior order processing experience and you thrive in a high volume, fast paced environment, then we want you to be a part of the Supermicro team!

Essential Duties and Responsibilities:

• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, and pricing
• Assist the sales team with data entry tasks as well as backup for other team members when needed
• Work cross-functionally with production, accounting, and RMA to keep track of assembly order schedules, and to expedite and pending repair orders
• Arrange sales meetings and prepare presentations
• Help process orders, expedite orders, assist with RMA's
• Assist product marketing information for email blasts or other marketing activities with the BV office
• Generate sales and forecasting reports on a monthly and quarterly basis

Qualifications:

• High School Diploma required, AA degree preferred
• 1-2 years’ tech industry experience preferred
• Strong attention to detail
• Effective organizational skills
• Excellent communication, presentation, and negotiation skills
• Proven ability to effectively identify and resolve issues

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.