Outbound Operations Supervisor: Lead & Optimize Warehouse

DP World; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

DP World in Amsterdam is seeking a Supervisor for our Outbound Operations to lead people, drive performance, and ensure smooth product flow through the warehouse. You will report to the Operations Manager and coordinate day-to-day outbound processes across Pick, Pack, Stack, and Dispatch.

You will develop staff, manage shifts, meet targets, and contribute to continuous improvement, safety, and a positive team culture.

Qualifications

• Experience leading and developing teams in warehouse/logistics environments.
• Strong ability to interpret KPIs and drive performance improvements.
• Proficient in Microsoft Excel and data-driven decision making.

Responsibilities

• Lead and coordinate outbound warehouse operations to meet service, productivity, and quality targets.
• Coach and develop team members and supervisors through regular feedback and performance conversations.
• Promote a safe, inclusive, and collaborative working environment while ensuring QEHS standards.
• Monitor KPIs, productivity and quality metrics, and plan workforce requirements.
• Use WMS and reporting tools to analyse performance trends and support decisions.
• Collaborate with departments to ensure smooth workflows and excellent service delivery.
• Drive continuous improvement initiatives, including 5S and efficiency improvements.
• Act as deputy for the Operations Manager when required.

Skills

People leadership

Warehouse experience

KPIs

WMS

Excel

Tools

WMS

Excel

Job description

DP World in Amsterdam is seeking a Supervisor for our Outbound Operations to lead people, drive performance, and ensure smooth product flow through the warehouse. You will report to the Operations Manager and coordinate day-to-day outbound processes across Pick, Pack, Stack, and Dispatch.

You will develop staff, manage shifts, meet targets, and contribute to continuous improvement, safety, and a positive team culture.