Order Management, Logistics & Customer Support

Undutchables; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance up to €125 gross

Pension plan

Travel cost coverage

25 holidays

Job summary

Undutchables seeks a sharp Order Management, Logistics & Customer Support professional in Amsterdam to drive the end-to-end B2B order process for international clients.

You will coordinate with account managers, logistics teams, and Europe-based customers, using multiple internal systems to track orders, resolve issues, and ensure accurate shipping. The role demands precision, quick thinking, and calm communication in a fast-paced environment.

Qualifications

• Bachelor’s degree is a must.
• 3–5 years in a complex B2B order management, logistics, or supply chain role.
• English at a C1 level minimum.
• Experience with high-value products and semiconductor industry.
• Excellent attention to detail and analytical skills.
• Advanced Excel skills; formulas and overviews will be tested.
• Currently living in the Netherlands (Randstad preferred).

Responsibilities

• Manage the full order-to-shipment process across Europe.
• Collaborate with account managers, logistics teams, and Asia HQ.
• Use multiple internal systems to track orders and resolve issues.
• Ensure accuracy and timely delivery under tight deadlines.
• Support cross-functional teams in a fast-paced international environment.

Skills

Order management

Logistics coordination

B2B experience

Analytical thinking

Attention to detail

English (C1)

High-value products

Education

Bachelor's degree

Tools

Excel

ERP systems

Job description

Order Management, Logistics & Customer Support

Amsterdam, reference 2026-01003

Job description

Important Note: Our client does not provide sponsorship!

We are looking for a sharp, accurate, and proactive professional to join an international high-tech company.

This is not a typical customer service specialist role. It is a complex B2B order management and logistics coordination position within the Business Operations team, which plays a key role in serving international clients.

You will manage the full order process, from the moment a deal is closed until the final shipment of products to customers across Europe.

You will work closely with account managers, logistics teams, and the company’s headquarters in Asia, coordinating every step of the process.The role involves using multiple internal systems, tracking orders, ensuring accuracy, and solving any order or shipment issues.

Because the products are highly technical, high value, and the systems are complex, this role requires someone who is sharp, analytical, and precise.Even a small mistake can have a large impact, so accuracy and attention to detail are essential.

The work environment is fast-paced and international, with tight deadlines and frequent communication across different time zones.Mornings can be particularly busy, so you will need to stay calm under pressure and communicate clearly with both colleagues and customers.

Requirements

• Bachelor’s degree is a must
• A minimum of 3-5 years of experience in a complex B2B order management, logistics, or supply chain role.
• English at a C1 level minimum (other languages are considered a bonus)
• Experience in a high value products is a must
• Experience in semiconductor industry
• Excellent attention to detail and accuracy
• Analytical and confident personality who enjoys solving complex problems
• Advanced Excel skills, must be proficient with formulas, calculations, and creating overviews - this will be tested by a technical test
• Resilient and able to perform under pressure
• Currently living in the Netherlands (preferably in the Randstad area). The client will not review candidates that are still living abroad.

Working conditions

• Direct contract with the company
• 40 hours a week
• Max. 2 day WFH
• 25 Holidays
• Competitive salary
• Coverage of travel costs
• Health insurance up to €125,-- gross
• Pension Plan

Salary from: €0,- Salary to: €0,-

Work location

Amsterdam

Company description

Our client's core business is in the production of semiconductor - electronic components found in mobile phones, tablets, TVs, laptops, game consoles, cars, etc.