Order Management, Logistics & Customer Support

Uitzendbureau; Amsterdam; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Direct contract

40 uren per week

Max. 2 dagen WFH

25 vakantiedagen

Competitief salaris

Reiskostenvergoeding

Ziektekostenverzekering €125 brut

Pensioenregeling

Job summary

Uitzendbureau zoekt voor onze klant een scherpe, accurate en proactieve professional voor een complexe B2B-orderbeheer en logistieke coördinatie binnen het Business Operations-team. Je beheert het volledige orderproces van dealsluiting tot de uiteindelijke verzending door heel Europa.

Je werkt nauw samen met accountmanagers, logistiek teams en het hoofdkantoor in Azië, en coördineert elke stap van het proces.

Qualifications

• Bachelor's degree vereist.
• 3–5 years ervaring in complexe B2B orderbeheer/logistiek/supply chain.
• Engels op C1-niveau minimaal.
• Ervaring met high value producten.
• Ervaring in de halfgeleiderindustrie.
• Nauwkeurigheid en oog voor detail.
• Analytisch en proactief probleemoplosser.
• Geavanceerde Excel-vaardigheden; test via technische opdracht.
• Huidige woonplaats in Nederland (Randstad gewenst).

Responsibilities

• Beheer het volledige orderproces van order tot verzending naar klanten in Europa.
• Werk nauw samen met accountmanagers, logistiek en het hoofdkantoor in Azië.
• Gebruik meerdere interne systemen, volg bestellingen en los order-/verplaatsingsproblemen op.
• Zorg voor nauwkeurige documentatie en tijdige communicatie in een internationale omgeving.

Skills

Advanced Excel

Order management

Logistics coordination

Attention to detail

Analytical thinking

English proficiency

Education

Bachelor's degree

Job description

Vacaturebeschrijving

Important Note: Our client does not provide sponsorship!

We are looking for a sharp, accurate, and proactive professional to join an international high-tech company.

This is not a typical customer service specialist role. It is a complex B2B order management and logistics coordination position within the Business Operations team, which plays a key role in serving international clients.

You will manage the full order process, from the moment a deal is closed until the final shipment of products to customers across Europe.

You will work closely with account managers, logistics teams, and the company's headquarters in Asia, coordinating every step of the process. The role involves using multiple internal systems, tracking orders, ensuring accuracy, and solving any order or shipment issues.

Because the products are highly technical, high value, and the systems are complex, this role requires someone who is sharp, analytical, and precise. Even a small mistake can have a large impact, so accuracy and attention to detail are essential.

The work environment is fast-paced and international, with tight deadlines and frequent communication across different time zones. Mornings can be particularly busy, so you will need to stay calm under pressure and communicate clearly with both colleagues and customers.

Requirements

• Bachelor's degree is a must
• A minimum of 3-5 years of experience in a complex B2B order management, logistics, or supply chain role.
• English at a C1 level minimum (other languages are considered a bonus)
• Experience in a high value products is a must
• Experience in semiconductor industry
• Excellent attention to detail and accuracy
• Analytical and confident personality who enjoys solving complex problems
• Advanced Excel skills, must be proficient with formulas, calculations, and creating overviews - this will be tested by a technical test
• Resilient and able to perform under pressure
• Currently living in the Netherlands (preferably in the Randstad area). The client will not review candidates that are still living abroad.

Benefits

• Direct contract with the company
• 40 hours a week
• Max. 2 day WFH
• 25 Holidays
• Competitive salary
• Coverage of travel costs
• Health insurance up to €125,-- gross
• Pension Plan

Dienstverband:

Vaardigheden

• Er is geen minimale opleiding vereist
• Je beheerst Engels