Warehouse Leader

GXO Logistics, Inc.; Heerlen; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Market-based salary

Opportunities for personal development

Pleasant working atmosphere

Job summary

GXO Logistics, Inc. is looking for an Operations Team Leader in Heerlen. This role involves managing and motivating a logistics team, ensuring operational excellence, and driving process improvements. The ideal candidate has over 3 years of experience, strong leadership, and communication skills. Responsibilities include team performance management and compliance with safety standards. GXO offers a dynamic work environment and opportunities for personal development within a market-based salary range.

Qualifications

• At least 3 years of experience in a similar position within Logistics.
• Good communication skills in English; Dutch is a plus.
• Enthusiastic, flexible attitude, with self-starting ability.
• Ability to understand and improve processes quickly.
• Motivating leadership style that engages larger teams.

Responsibilities

• Manage team performance; develop associates through training.
• Lead a team of coordinators including FTE and Flex staff.
• Ensure safety and efficiency in department operations.
• Conduct performance evaluations and recommendations for hires.
• Update and ensure adherence to work instructions.

Skills

Leadership

Communication skills

Process improvement

Flexibility

Tools

WMS functionality

Office software

Job description

Do you thrive on managing and motivating a team? Are you passionate about driving process improvements and achieving excellence? If you’re ready to take the next step in your career with GXO Logistics and collaborate with a leading clothing retail company, we have the perfect opportunity for you!

We are seeking a strong Operations Team Leader for our expanding operations in Heerlen. In this role, you’ll lead by example, inspire your team to deliver top‑notch performance, and play a key role in optimizing logistics processes. Join us and be part of a dynamic team where innovation and growth are at the heart of everything we do!

Let’s achieve logistics at full potential—together.

What you do on a typical day

• Manage team performance; develop associates by providing training and coaching
• Manage a team of coordinators both FTE and Flex staff
• Instruct, inform, and support the employees of the department, so that the work is carried out safely, efficiently, and correctly, in accordance with the applicable standards (including KPI’s and productivities)
• Maintain a safe work environment with a positive team dynamic
• Lead start‑up activities with cross functional teams
• Make recommendations regarding new hires, terminating contracts, performance evaluations and promotions
• Ensure that documents work instructions of processes are up to date and are being followed by the department
• Continually strive to improve the processes of your department

What do you need to succeed at GXO

• You have at least 3 years of experience in a similar position, within Logistics
• You have good communication skills at multiple levels in English, Dutch is an added advantage
• You have an enthusiastic and flexible attitude with a self‑starting ability
• You have good knowledge of office software and WMS functionality
• The ability to quickly understand processes and continuously improve them
• A motivating leadership style that energizes and engages larger teams
• Flexibility to work in a 2‑shift system (6:00–15:00 / 15:00–00:00), including alternate Saturdays, within a 40‑hour working week
• A ‘can‑do’ attitude with a creative mind

What we offer you

• Market‑based salary, fits your knowledge and experience
• A dynamic organization, in which space for ownership and development are central
• In charge of your own success and the necessary support in your development
• A new challenge in an entrepreneurial, open, and informal organizational culture
• A pleasant working atmosphere with nice colleagues

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world’s most successful companies in many industries; like e‑commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.