Shiftleader

GXO Logistics, Inc.; Heerlen; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Dynamic work environment

Opportunities for personal input and growth

Job summary

A leading logistics service provider in Heerlen is seeking an experienced Shift Leader to drive operational excellence and team performance. You will manage day-to-day warehouse operations, ensuring high productivity and clear communication among team members. Ideal candidates have at least 3 years of experience in a logistics environment, strong leadership skills, and fluency in English, with Dutch being advantageous. Competitive salary and a dynamic work atmosphere offered.

Qualifications

• 3+ years of team leadership experience in a warehouse environment.
• Strong communication skills in English; Dutch is a plus.
• Experience with 3PL and automation is an advantage.

Responsibilities

• Lead day-to-day warehouse operations and associate teams.
• Drive productivity and monitor departmental capacity.
• Facilitate effective team meetings and handovers.

Skills

Leadership

Communication skills

Team motivation

Logistics knowledge

Flexibility

Education

College degree in logistics or related field

Job description

Logistics at full potential

Step into a role where your leadership truly makes a difference. If you’re someone who thrives on motivating, coaching, and guiding teams to success, and you excel in a fast‑paced, dynamic environment, this is your opportunity to shine. As part of one of Europe’s largest logistics service providers, we’re looking for an inspiring Shift Leader in Heerlen who’s ready to drive operational excellence and elevate team performance.

In this role, you’ll take ownership of the department’s day‑to‑day operations—leading warehouse associates, keeping productivity high, and ensuring everything runs smoothly from start to finish.

What You Do On a Typical Day

• Drive smooth and clear communication by proactively discussing key topics with colleagues and ensuring every handover feels effortless and well‑coordinated
• Kick‑start each shift with energy by briefing and empowering team leaders to launch an effective start‑of‑day (or shift) kick‑off
• Keep operations running at peak performance by monitoring departmental capacity and partnering with team leaders and coordinators to track and elevate productivity across all areas
• Nurture a high‑performing team culture by guiding team leaders and coordinators, removing bottlenecks, and creating an environment where people can excel
• Lead essential team moments—whether it’s productive work meetings or supportive absence interviews—ensuring everyone stays aligned and engaged
• Support your people with care and clarity by managing assessments, leave requests, timesheets, and the overall quality your teams deliver throughout the shift
• Wrap up each shift with confidence by completing a thorough handover and ending your day knowing everything is set for success
• Keep the bigger picture in focus by following logistical planning and achieving established KPIs that drive smooth operations
• Spot challenges early, tackle bottlenecks head‑on, and lead continuous improvement initiatives that make every day more efficient
• Celebrate successes and encourage growth by reviewing results with team leaders and identifying what worked well and where the next improvement opportunity lies

What You Need To Succeed At GXO

• A college degree, preferably complemented by a logistics‑focused education
• At least 3 years of experience leading teams in a warehouse environment with particular focus on 3PL and automation an advantage
• Strong communication skills and fluent English; Dutch is an added bonus
• Experience of working and developing relationships with internal customers is essential
• The ability to quickly understand processes and continuously improve them
• A motivating leadership style that energizes and engages larger teams
• Flexibility to work in a 2‑shift system (6:00–15:00 / 15:00–00:00), including alternate Saturdays, within a 40‑hour working week
• A ‘can‑do’ attitude with a creative mind

What We Offer You

• Competitive salary
• A workplace within the warehouse of a major retail chain, giving you exposure to a large, fast‑moving logistics environment
• A dynamic organization where your ideas matter and there’s plenty of room for personal input and growth
• Ownership of your success, backed by the support and tools you need to grow professionally
• A role with real responsibility, where no two days are the same and your impact is visible
• A positive and friendly working atmosphere with great colleagues in logistics

Working at GXO Logistics

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics are in charge of their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world’s most successful companies in many industries; like e‑commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

Want to know more about GXO Logistics?

Watch the video below or visit our website gxo.com. You can also view the video at https://www.youtube.com/watch?v=3P7NC8gl3bg.

In short, this is the next place you want to work!

For more information, please contact Sharon Bird, Corporate Recruiter, she can be reached by email at [e-mail].

Interested?

Apply via the button and leave your recent CV.

Equal Opportunity Employer

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO’s candidate privacy statement here.