Operations Manager — Guest Experience & F&B Leadership

Park Plaza; Eindhoven; On-site; EUR 41,768 - 50,030; Full time

Benefits offered by this job

Birthday bonus of €250

Competitive salary

25 days holiday

Discounted hotel rates

Flexible working policy

Great training opportunities

Job summary

Park Plaza Eindhoven is seeking an Operations Manager to oversee daily hotel operations and ensure a high-quality guest experience. In this role, you will lead various departments, support the General Manager, and drive operational excellence.

The ideal candidate has hotel management experience, strong hands-on leadership, and excellent communication skills in Dutch and English. This position offers competitive benefits, including a birthday bonus and 25 days holiday.

Qualifications

• Proven experience in a hotel management role, ready for Operations Manager position.
• Strong hands-on operational mindset leading by example.
• Ability to manage teams and oversee daily operations.

Responsibilities

• Ensure guest experience is delivered consistently across departments.
• Monitor guest feedback and improve service delivery.
• Drive productivity and cost control.

Skills

Hotel management experience

Strong operational mindset

Team management

Guest experience focus

Communication in Dutch and English

Job description

Park Plaza Eindhoven is seeking an Operations Manager to oversee daily hotel operations and ensure a high-quality guest experience. In this role, you will lead various departments, support the General Manager, and drive operational excellence.

The ideal candidate has hotel management experience, strong hands-on leadership, and excellent communication skills in Dutch and English. This position offers competitive benefits, including a birthday bonus and 25 days holiday.