Hotel Operations Leader — Elevate Guest Experience

Hotelprofessionals - Park Plaza Eindhoven; Eindhoven; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Birthday bonus of €250

Competitive salary

Industry pension plan

25 days holiday

50% F&B discount

Travel compensation

Job summary

Hotelprofessionals - Park Plaza Eindhoven is seeking an Operations Manager to ensure high-quality service across all hotel departments. Responsibilities include enhancing guest experiences, supporting department heads, and ensuring compliance with regulations.

The ideal candidate has strong hotel management experience, excellent communication skills in Dutch and English, and a hands-on approach. The position offers competitive salary and various perks.

Qualifications

• Proven experience in a hotel management role, ready to step into Operations Manager.
• Strong hands-on operational mindset in hospitality.
• Ability to operate effectively within a smaller hotel structure.

Responsibilities

• Ensure guest experience is consistently delivered across all departments.
• Lead and support Heads of Department.
• Monitor guest feedback for service improvements.

Skills

Hotel management experience

Leadership and team management

Customer service focus

Excellent communication skills in Dutch and English

Job description

Hotelprofessionals - Park Plaza Eindhoven is seeking an Operations Manager to ensure high-quality service across all hotel departments. Responsibilities include enhancing guest experiences, supporting department heads, and ensuring compliance with regulations.

The ideal candidate has strong hotel management experience, excellent communication skills in Dutch and English, and a hands-on approach. The position offers competitive salary and various perks.