Operations Leader – Freight & Carrier Partnerships (Amsterdam)

senndertechnologies-gmbh; Amsterdam; On-site; EUR 60,000 - 85,000; Full time

Job summary

sennder is seeking an Operations Manager to join our Amsterdam office and help deliver exceptional service to our largest key customer. You will work in our Operational department on building and managing carrier relationships and coordinating freight moves.

The role involves negotiating rates, ensuring on-time cargo execution, researching new carriers, and aligning with branch strategy while growing our footprint in Europe.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in freight forwarding or transport industry (carrier facing) preferred.
• Excellent English communication skills (verbal and written).
• Entrepreneurial character and international mindset.
• Strong ability to persuade, motivate, negotiate, and influence others.
• Ability to thrive under deadlines and work in a team environment while delivering independent results.
• Proactive and problem-solving mindset.

Responsibilities

• Develop supply chain solutions to support our go-to-market strategy.
• Resolve problems by identifying issues, seeking input, and implementing solutions.
• Maintain and grow relationships with customer and carrier accounts.
• Research new carriers, generate leads, and build new carrier relationships.
• Conduct calls with carriers to determine availability and negotiate transportation rates.
• Ensure customer load requirements are met on committed and ad-hoc shipments.
• Identify backup carriers for critical situations.
• Study market trends and seasonality.
• Align with branch strategy and vision.
• Other duties as assigned.

Skills

English communication

Entrepreneurial mindset

Persuasion / negotiation

Teamwork under deadlines

Proactive problem-solving

Education

Bachelor’s degree or equivalent experience

Job description

sennder is seeking an Operations Manager to join our Amsterdam office and help deliver exceptional service to our largest key customer. You will work in our Operational department on building and managing carrier relationships and coordinating freight moves.

The role involves negotiating rates, ensuring on-time cargo execution, researching new carriers, and aligning with branch strategy while growing our footprint in Europe.