Operations Coordinator, Advanced Therapies (CGT &RP) - Air-Freight Operations

UPS; Hoofddorp; On-site; EUR 40,000 - 65,000; Full time

Job summary

UPS is seeking a dedicated Operations Support professional to help move Advanced Therapies shipments through Marken's network and UPS infrastructure. You will play an active role in developing operational capabilities within Cell & Gene Therapy logistics, ensuring high customer service, quality and satisfaction under the supervision of the Operations Manager.

You will collaborate across LSPs, depots and airlines, manage packaging, labeling and documentation, and support regulatory compliance for

Responsibilities

• Support the Advanced Therapies team with daily operations and coordinate with Control Tower Coordinators for shipments.
• Collaborate with LSPs, branches and depots to arrange shipment solutions.
• Prepare and package shipments (including controlled temp shippers, LN2 dry shippers) per project SOPs/COPs.
• Coordinate and dispatch drivers for collections and deliveries while ensuring on-time performance and proper documentation (GDP).
• Work with regulatory to ensure trade compliance for import/export shipments; knowledge of IATA DG regulations is a plus, e.g., Class 7 handling.
• Book shipments with airlines and integrators to secure best routing for all Advanced Therapies shipments.

Job description

Functieomschrijving

Job Summary

An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life! This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of operational support for movement of all Advanced Therapies shipments through Marken's network and that of our parent company, UPS.

Voordat je voor een vacature solliciteert, moet je jouw taalvoorkeur kiezen uit de beschikbare opties rechtsboven op deze pagina. Ontdek je volgende kans bij een Fortune Global 500-organisatie. Stel je innovatieve mogelijkheden voor, ervaar onze belonende cultuur en werk met getalenteerde teams die je helpen elke dag beter te worden. We weten wat er nodig is om UPS een succesvolle toekomst te bieden: mensen met een unieke combinatie van vaardigheid en passie. Als je de kwaliteiten en drive hebt om jezelf of teams te leiden, staan er rollen klaar om je vaardigheden te cultiveren en je naar het volgende niveau te brengen.

Functieomschrijving

Job Summary

An opportunity to be on the frontline of healthcare innovation and to help facilitate the shipments and therapies aimed to save human life! This will change the face of medicine as we know it. In this role, the candidate will provide an enhanced level of operational support for movement of all Advanced Therapies shipments through Marken's network and that of our parent company, UPS.

Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Operations Manager, this person will be responsible for successfully supporting the Advanced Therapies Operations Team.

Main Duties And Responsibilities

• Responsible for successfully supporting the Advanced Therapies team with daily operations and liaising with the Control Tower Coordinators as it relates to Advanced Therapies shipments.
• Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions
• Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Advanced Therapies project specifications-COPs or SOPs.
• Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients' expectations regarding documentation – GDP requirements.
• Work with the regulatory team to ensure trade compliance for all Import and Export shipments, knowledge or experience with IATA Dangerous Goods regulations, is an advantage – specifically Class 7 Radioactive material handling etc.
• Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Advanced Therapies shipments
• Ensure proper handling and storage of all Advanced Therapies shipments with Airlines and Ground handling facilities
• Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
• Ensure Marken's systems performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Advanced Therapies shipments
• Send pre-alerts to for all Advanced Therapies shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions.
• Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.
• Utilize technology to provide enhanced monitoring, management and control of shipments as required
• Escalate any issues or delays to the Advanced Therapies Management Team.

General

• To adhere to all company Policies at all times.
• To undertake any other reasonable duties at the request of the Line Manager.

Work with:

• Cell & Gene Project Management Team
• Marken Offices and Local Service Providers

Email & Telephone communication

Werknemerstype

Vast

UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.