Leading Hand at UPS Venlo

UPS; Venlo; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

ODA Unit Member role

Shift allowances

Pension scheme

Health insurance

Bike scheme

Gym discounts

Training & development

Promotion from within

Job summary

UPS Venlo is seeking a Leading Hand to organize and supervise daily operations, acting as the right-hand to the Team Leader. You will plan staffing, ensure the right skills are in each shift, and drive performance through coaching and PCM meetings.

Expect to engage in continuous improvement, quality processes, and future opportunities, including potential FAA-related training as part of the role. Competitive salary with benefits in a dynamic logistics environment.

Qualifications

• MBO-level education or equivalent.
• Relevant experience in logistics or warehousing.

Responsibilities

• Supervise daily operations and staff; align with daily volumes.
• Execute staff planning and assign shifts with the needed skills.
• Motivate and coach the team for well-being and performance.
• Conduct PCM meetings and inform team about performance and updates.
• Identify operational improvements and support their implementation.
• Perform periodic performance reviews to coach and develop staff.
• Ensure aerospace quality focus and participate in work instruction reviews.

Skills

Team leadership

Staff planning

Coaching

Performance reviews

Quality processes

Communication

Office & Excel

Education

MBO level education

Tools

Microsoft Excel

Microsoft Office

Job description

Functieomschrijving

As a

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Functieomschrijving

As a Leading Hand at UPS Venlo you control and organize the daily operational activities of your team in a compliant, effective and efficient manner. Being the right-hand of the Team Leader, your focus areas are: team leadership, planning of the daily staff according to expected volumes and monitoring and steering your operation to ensure operational continuity. Seems like the perfect new opportunity for you?

What do you do on an average day?

• Supervise your operation, specifically people and volume development for the day;
• Execute staff planning; ensure people with the right skills are identified and planned in appropriate shifts. This in order to process daily volumes in the most efficient manner. You are capable to define staffing back-up plans whenever needed (illness, etc.);
• Motivate your team through coaching, training and overall interest in the well-being of your people;
• Execute PCM meetings to inform your team on performance of previous day and plans for the current day; inform on any new company developments (news, initiatives, protocols, etc.);
• Seek and identify operational improvements and support their implementation;
• Execute periodical performance reviews with your staff in an effort to coach, develop people and support their growth within our Organization;
• Aerospace customers are highly quality focused; therefore you will be involved in work instruction improvements & reviews and quality processes above volumes;
• Over time, you will be trained by UPS and the customer to become an ODA Unit member (Organization Designation Authorization); you are authorized to perform tasks on behalf of the FAA (Federal Aviation Administration).

What do we expect of you?

• MBO-level education (secondary vocational education) or equivalent;
• Relevant experience within the logistics or warehouse industry;
• Good command of the English language, both spoken and written. Additional language skills are a plus;
• Strong communication skills and the ability to motivate and engage a team;
• Ability to work effectively in a fast-paced environment and remain calm under pressure;
• Flexible attitude regarding working hours and shifts;
• Good knowledge of Microsoft Office applications, particularly Excel.

What you'll get

• A competitive salary starting at €3,000 gross per month, depending on experience.
• Additional compensation as an ODA Unit Member, plus applicable shift allowances.
• Excellent benefits, including: 29 leave days based on a full-time position, 8% holiday allowance, travel allowance, company pension scheme, collective health insurance, bicycle scheme and discounts at gym subscription.
• Extensive training and development opportunities to help you grow professionally and personally.
• Outstanding career opportunities through our Promotion from Within culture.
• A supportive, diverse, and team-oriented work environment where your contribution truly matters.

Werknemerstype

Voor bepaalde tijd (Fixed Term)

UPS zet zich in om een werkplek te bieden die vrij is van discriminatie, intimidatie en vergelding.